IE COMMUNITY HOSPICE INC
Provider Information
- Address
- 600 N MOUNTAIN AVENUE SUITE D105
UPLAND, CA 91786 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 9, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Volunteers | 0 |
2
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what IE COMMUNITY HOSPICE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how IE COMMUNITY HOSPICE INC compares to hospices nationwide.
9.3 minutes
of nurse care per routine home care day, on average
That is the 18th percentile among hospices nationally. The national median is about 12 minutes.
18
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.3 min
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends21.4%
Ranks better than about 96% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.1%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits91.4%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.1%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months44.9%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.1%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.1%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$27,906 · 88th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 77.4% of patients or more. Most hospices score above 90 percent.
- Pain screening98.6%
- Pain assessment77.4%
- Breathing difficulty screening100%
- Breathing difficulty treatment91.7%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed83.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease37%
- Lung and respiratory disease21%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
IE Community Hospice Inc
IE Community Hospice Inc serves families throughout Upland, California. This provider offers hospice care services from their office on North Mountain Avenue. They are a freestanding hospice agency that has been certified by Medicare since September 2021. Their team holds accreditation from CHAP, which shows they meet high standards for medical care and safety. Families in San Bernardino County can look to this provider for support during end of life care. They focus on meeting the needs of patients in the local community. Choosing a provider is a big step for any family. Learning about their certifications helps you understand the quality of care they aim to provide every day.
About IE Community Hospice Inc
This agency operates as a for-profit hospice provider. They have been active in the Medicare program for several years now. The agency earned accreditation from CHAP. This group is an independent organization that checks if a hospice meets strict rules for health and safety. They look at how the agency manages patient care and staff training. Accreditation is not required by law, so it shows the agency wants to be held to a higher standard. You should know that this provider currently has a small staff of two registered nurses. They do not report having volunteers on their team at this time. Families often look for this type of detail when they compare hospice options. It helps you see how the team is built to help your loved one stay comfortable in their home or a care facility.
High Quality Ratings
What Is Hospice Care Like in UPLAND?
Hospice care in Upland focuses on comfort and dignity for patients with a terminal illness. The goal is to manage symptoms and pain while supporting the family. Most care happens in the home, though some patients use care facilities. This provider is a freestanding agency, meaning they focus only on hospice services. Their current team includes two registered nurses who coordinate medical needs. These nurses work to ensure the patient feels as good as possible. They coordinate with doctors to handle medication and equipment needs. You might wonder how a small team works. The reality is that they often provide very personal attention to each patient. They make sure the care plan fits the specific situation of your loved one. That is how they maintain their high quality of care standards in the local area.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice requires asking the right questions. You need to feel comfortable with the team that will support your family. Start by asking how they handle pain management after hours. You should also ask how quickly a nurse can get to your home if an emergency happens. Ask about the specific services they offer beyond basic medical care. It is also good to ask how they keep family members updated on changes in the patient's condition. You might want to know how they support the family with grief and emotional care. Always ask for clear answers about what is included in their plan. You deserve to know exactly how they will care for your loved one. Getting these answers early helps you feel more confident in your choice for the days ahead.
Preserve Your Family Stories
This time is hard but also a chance to hold onto the stories that define your family. We offer tools to help you record and save these memories for the future.
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Understanding Hospice Levels of Care: A Family Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.