HospiceScout

LIFEGUARD HOSPICE CARE, INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
6700 KOLL CENTER PARKWAY, #115
PLEASANTON, CA 94566
Ownership Type
For-Profit
Medicare Certified Since
April 29, 2015

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for LIFEGUARD HOSPICE CARE, INC
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1
Physicians1

8

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what LIFEGUARD HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how LIFEGUARD HOSPICE CARE, INC compares to hospices nationwide.

14.5 minutes

of nurse care per routine home care day, on average

That is the 72nd percentile among hospices nationally. The national median is about 12 minutes.

48

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day14.5 min

    Ranks better than about 72% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9.5%

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95.8%

    Ranks better than about 68% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits19%

    Ranks better than about 89% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care7.5%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months46.3%

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care6%

    Ranks better than about 56% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice4.5%

    Ranks better than about 13% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$24,979 · 82nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 18.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.5%
  • Pain assessment54.6%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment92.7%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids56%
  • Visits in the last days of life18.3%
  • All care steps completed63.0%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer17%
  • Dementia27%
  • Heart and circulatory disease18%
  • Lung and respiratory disease13%
  • Stroke13%
  • Other conditions12%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About LIFEGUARD HOSPICE CARE, INC

LIFEGUARD HOSPICE CARE, INC serves families in Pleasanton, California. This provider offers hospice care services for those who need end of life support. They have been certified by Medicare since early 2015. Their team works to meet medical and comfort needs for patients in their homes. You can find their office at 6700 Koll Center Parkway. They hold accreditation from the Joint Commission. This means an outside group checked their work to ensure they follow high safety rules. That is a clear sign of their commitment to quality care for your loved ones.

Provider Background

LIFEGUARD HOSPICE CARE, INC operates as a for-profit hospice provider. Being a for-profit organization means they answer to shareholders while delivering care. Many families choose to look at their accreditation status when they compare options. The Joint Commission is a national group that reviews medical providers. They look at how well a team follows safety and care standards. When a hospice meets these standards, it shows they focus on keeping their systems organized and safe for patients. This provider has maintained its Medicare certification for several years now. Families should look for this history when they search for care. It shows that the provider understands the rules of the Medicare program. They have a team of eight staff members ready to help. This includes one doctor, two registered nurses, and one licensed practical nurse. Having this mix of staff helps them manage care needs as they arise for each patient.

Quality of Care

LIFEGUARD HOSPICE CARE, INC earns high marks for their quality of care. They receive strong ratings based on the official CMS Hospice Care Index. This reflects a high level of service quality for the patients they serve.

What Is Hospice Care Like in PLEASANTON?

Hospice care in Pleasanton focuses on comfort rather than curing an illness. The goal is to improve the quality of life for the patient and their family members. Providers here bring care directly to the person. This often happens at home or in a care facility. A team approach works best for this type of care. At this specific location, the staff includes a physician and nurses who coordinate the daily care plan. They work together to manage pain and other symptoms. The team also supports the emotional needs of the family. You will find that hospice teams in Alameda County follow specific state and federal guidelines to ensure safety. They aim to make the final months of life as peaceful as possible. It is a specialized form of care. Most families find that having a team of experts makes a big difference during this time.

What to Ask When Choosing a Hospice Provider

Choosing the right care for a loved one is a big choice. You should ask questions to see if the provider is a good fit. First, ask how many nurses they have available for after-hours calls. You need to know that someone can help if a problem happens at night. Second, ask how they handle pain management and symptom control. Every patient has different needs, so you want a team that adjusts the plan. Third, ask about their specific experience with your loved one's diagnosis. Some teams have more training in certain illnesses than others. Finally, ask what services are included in their routine care visits. You want to know exactly what to expect from the team members who visit your home. Do not be afraid to ask these questions. It helps you feel more prepared and confident in your decision as you move forward.

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