HospiceScout

MISSION HOSPICE SERVICES OF EAST BAY, LLC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
5976 W LAS POSITAS BLVD, SUITE 118A
PLEASANTON, CA 94588
Ownership Type
For-Profit
Medicare Certified Since
February 10, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for MISSION HOSPICE SERVICES OF EAST BAY, LLC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)0
Volunteers0

2

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what MISSION HOSPICE SERVICES OF EAST BAY, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how MISSION HOSPICE SERVICES OF EAST BAY, LLC compares to hospices nationwide.

17.1 minutes

of nurse care per routine home care day, on average

That is the 88th percentile among hospices nationally. The national median is about 12 minutes.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day17.1 min

    Ranks better than about 88% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6%

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life90.9%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits15.4%

    Ranks better than about 92% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months40%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$18,139 · 51st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Pleasanton

Mission Hospice Services of East Bay, LLC provides specialized end-of-life care for residents in Pleasanton, California. They focus on comfort, dignity, and support for families during a difficult time. Their team works to manage pain and symptoms while offering emotional support. That is the heart of what they do. Whether you are at home or in a care facility, they bring the hospice team directly to you. This helps keep patients in a familiar, peaceful place. Choosing the right partner for this journey is a big decision. We want to make sure you have the facts you need to feel confident in your choice. They serve the Alameda County area with a commitment to high standards of care.

About MISSION HOSPICE SERVICES OF EAST BAY, LLC

This provider is a for-profit hospice organization. They earned their Medicare certification on February 10, 2021. Being Medicare certified means they meet strict federal rules for safety and quality. That said, it is always helpful to look closer at what a provider offers. For-profit status simply means they operate as a business, but they must still follow the same national quality guidelines as any other hospice. They are located at 5976 W Las Positas Blvd, Suite 118A. You can reach their team at (619) 642-1310 if you have specific questions about their staff or programs. Understanding their history can help you see if they are a good fit for your loved one. They have been active in the community for a few years now, building a reputation for their hospice work.

Understanding Hospice Care in Pleasanton

Hospice care in Alameda County is designed to help families focus on spending quality time together. It is not about giving up. It is about choosing comfort over aggressive treatments that may no longer help. The thing is, many families wait too long to start these services. You can start hospice as soon as a doctor says life expectancy is about six months or less. Medicare covers the cost for eligible patients. This includes visits from nurses, social workers, and chaplains. And don't forget the medical supplies and equipment. Most people do not realize that hospice also includes help for the family after the loss. It is a full circle of support. You are never alone in this process. Local teams know the area well and can coordinate care quickly to make sure you have what you need right away.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask tough questions. Start by asking how quickly they can arrive for a visit in an emergency. That is a big deal. You also need to know who will be on your specific care team. Ask how often the nurse will visit your home. It is also smart to ask how they handle pain management during the night or on weekends. Will you have a direct line to a nurse at all times? Some providers use a call center, while others have local staff on call. Ask about their experience with your loved one's specific health needs. A good provider will answer these questions clearly and with kindness. Do not feel rushed. You need to pick a team that feels right for your family. Trust your gut feeling during these interviews.

Preserve Your Family's History

Your loved one has a lifetime of stories and wisdom. Now is the perfect time to capture those memories to share with future generations.

Start Your Story

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.