HospiceScout

AMERICAN HOSPICE AND HOME HEALTH CARE SERVICE INC

Provider Information

Address
7031 KOLL CENTER PARKWAY, STE. 230
PLEASANTON, CA 94566
Ownership Type
For-Profit
Medicare Certified Since
April 29, 2013

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care in Pleasanton

American Hospice and Home Health Care Service Inc provides end-of-life care for residents in Pleasanton, California. They support families in Alameda County during a difficult time. Their team focuses on comfort and dignity for patients with serious illnesses. They offer home-based services that help patients stay in a familiar environment. Hospice care is about managing pain and supporting the emotional needs of the whole family. Choosing the right partner for this journey is a very important decision for your loved ones. This provider has been serving the community for over a decade. They are committed to providing professional care to those who need it most. We are here to help you understand your options for local hospice support.

About American Hospice and Home Health Care Service Inc

American Hospice and Home Health Care Service Inc is a for-profit hospice provider. They have been certified by Medicare since April 2013. This shows they have met federal standards for care for many years. Being Medicare certified means they follow strict rules to ensure patient safety. Families should know that this provider operates out of Koll Center Parkway in Pleasanton. They are part of the Alameda County healthcare network. When choosing a provider, look at their history and their focus on patient needs. You should feel comfortable asking about their specific services. It is helpful to meet with them to see if their team is a good fit for your family. Understanding their background can help you feel more confident in your final choice.

Quality Care Highlights

This provider holds a perfect 5/5 overall rating from Medicare. They also earned a 5/5 score for the quality of care they provide. While their patient satisfaction score is 3/5, their strong clinical quality rating shows they focus heavily on medical standards and patient safety.

Understanding Hospice Care in Pleasanton

Hospice care in Pleasanton is designed to help families navigate the end of life. It is not just about medical treatment. It is about improving the quality of each remaining day. Teams often include nurses, doctors, and social workers. They work together to manage pain and provide emotional support. You can receive this care in your own home or a care facility. Many providers in California offer 24/7 support for urgent needs. This helps families feel less alone during a crisis. Hospice is a benefit covered by Medicare for those who qualify. It is meant to provide comfort when a cure is no longer the main goal. Having local support in Alameda County makes accessing these services much easier for many families.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a personal process. You should feel empowered to ask questions until you feel at ease. Here are some key questions to consider:

  • How quickly can a nurse get to my home if there is an emergency?
  • What specific services do you provide to support the family's emotional needs?
  • How do you manage pain and other symptoms for your patients?
  • What is your approach to coordinating care with my current doctor?

Asking these questions helps you understand how a provider works. It also helps you see if their values match your family's wishes. Take your time to listen to their answers carefully. You deserve a partner who communicates clearly and shows genuine kindness. Do not be afraid to ask for more details if an answer is not clear to you.

Preserve Your Family's Precious Memories

During this meaningful time, capturing your loved one's stories and wisdom can be a beautiful gift for future generations. Learn how to record these moments easily.

Start Preserving Stories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.