ALTA LOMA HOSPICE, INC
Provider Information
- Address
- 337 N. VINEYARD AVE. SUITE 316
ONTARIO, CA 91764 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 12, 2015
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
10
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ALTA LOMA HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ALTA LOMA HOSPICE, INC compares to hospices nationwide.
18.4 minutes
of nurse care per routine home care day, on average
That is the 92nd percentile among hospices nationally. The national median is about 12 minutes.
25
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day18.4 min
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.1%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.9%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits3.8%
Ranks better than about 98% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.7%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months14.3%
Ranks better than about 93% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.9%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)81st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,905 · 81st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 16.2% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment94.7%
- Breathing difficulty screening100%
- Breathing difficulty treatment94.7%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life16.2%
- All care steps completed92.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia32%
- Heart and circulatory disease26%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Alta Loma Hospice, Inc
Alta Loma Hospice, Inc serves families in Ontario, California. They offer end of life care to help people stay comfortable during their final months. This provider has earned high marks for the care they give to patients. They are also accredited by the Joint Commission. That is a big deal. It means an outside group checked their work against high standards. Most people want to know their loved ones are safe. This provider has been certified by Medicare since early 2015. They focus on providing care that meets strict rules. You can trust they know what they are doing. Choosing hospice is a hard choice for any family to make. But having a team that cares makes a difference. They work hard to meet the needs of those they serve in San Bernardino County.
What Families Should Know
Alta Loma Hospice, Inc is a for profit provider. They employ a team of ten people to handle care needs. This includes two registered nurses and two licensed practical nurses. They also have one physician on staff. Having doctors and nurses on the team is very helpful. The Joint Commission accreditation shows they follow national safety rules. This group checks hospitals and hospice teams to make sure they follow best practices. They look at how a team handles medicine and patient safety. It acts as a badge of quality for the agency. Being a for profit group does not change their quality scores. Their CMS rating shows they perform well for patients. Families should look at these scores when they pick a provider. It helps you see how they compare to others. You want a team that is honest and clear about their care process.
Quality Rating
Understanding Hospice Care in Ontario
Finding the right care in San Bernardino County can feel like a heavy task. Many families worry about finding a team that is nearby and kind. Hospice is not just about medicine. It is about helping a person live their final days with peace and dignity. The team at Alta Loma Hospice works to manage pain and stress. They have nurses who visit to check on the patient. They also have a doctor to guide the medical plan. Here is the thing. You should meet the team before you decide. Ask them how they handle emergencies at night or on the weekend. A good hospice team will answer your questions without rushing you. They should make you feel heard. That is their job. You deserve a team that treats your loved one like their own family member.
What to Ask When Choosing a Hospice Provider
Talking to a provider can feel scary at first. But you have the right to ask questions. Start with these simple points to get the info you need. First, ask how quickly a nurse can get to your home if there is a problem. You need to know they are ready to help. Second, ask how they support family members who are grieving. Emotional care is just as big as physical care. Third, ask who will be the main person you talk to when things change. It helps to have one person you trust for updates. Finally, ask what the daily routine looks like for the patient. You want to know what to expect each day. Do not be afraid to ask for more time if you feel confused. A good provider will be happy to explain everything clearly.
Keep Your Family Stories Alive
Your loved one has a life full of stories and wisdom that should never be lost. We provide tools to help you record and save these memories for the future generations of your family.
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Helpful Guides for Families
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
What CMS Star Ratings Actually Mean for Your Family
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What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.