CARDINAL HOSPICE AND PALLIATIVE CARE
Provider Information
- Address
- 500 NORTH PALM AVENUE
ONTARIO, CA 91762 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 30, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
4
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CARDINAL HOSPICE AND PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CARDINAL HOSPICE AND PALLIATIVE CARE compares to hospices nationwide.
11.4 minutes
of nurse care per routine home care day, on average
That is the 40th percentile among hospices nationally. The national median is about 12 minutes.
4
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.4 min
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends3.8%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits75%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months81.8%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$33,235 · 94th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Ontario
Cardinal Hospice and Palliative Care serves families in Ontario, California. They offer supportive end-of-life care and comfort services. Their team focuses on managing pain and symptoms for patients. They also provide emotional support for the entire family. Choosing the right hospice is a major decision. This provider helps patients remain comfortable in their own homes. They aim to improve quality of life during difficult times. Their office is at 500 North Palm Avenue. Families in the San Bernardino area can reach them at (909) 395-9676 to learn more about their specific care programs.
About Cardinal Hospice and Palliative Care
Cardinal Hospice and Palliative Care is a for-profit hospice provider. They have been certified by Medicare since August 30, 2021. This certification means they follow federal rules for patient care. Being Medicare certified is important for families. It ensures that the provider meets national standards for safety and service. When you look for a hospice, check their background and history. Cardinal Hospice has been serving the community for several years. Families should feel free to ask about their team and care approach. Understanding their status as a for-profit provider helps you make an informed choice. Always talk to the staff to see if their values match your family's needs. They are ready to answer your questions about their services in Ontario.
Quality Ratings
Understanding Hospice Care in Ontario
Hospice care is a special way to support people with serious health issues. In Ontario, many families turn to hospice when they want comfort instead of a cure. The goal is to keep the patient pain-free and comfortable. Care happens where the patient lives. This could be a private home or a care facility. Hospice teams include doctors, nurses, and social workers. They work together to help with medical and emotional needs. These teams also offer spiritual support and grief counseling for families. Getting help early can make a big difference for everyone involved. You do not have to walk this path alone. Local providers are trained to guide you through every step of the journey. Take your time to find a team that feels right for your loved one.
What to Ask When Choosing a Hospice Provider
Picking a hospice provider is a very personal choice. You should feel comfortable with the team you choose. Here are some questions to ask during your search:
- How quickly can your team reach our home in an emergency?
- What specific services do you provide for pain and symptom management?
- How does your team support family members who are grieving?
- Can you explain your quality ratings and how you track patient care?
Asking these questions helps you understand the quality of care. It also helps you see if their communication style works for you. Do not be afraid to ask for more details. A good provider will be happy to explain their process. They should listen to your worries with care and patience. Your family deserves the best support during this time.
Preserve Your Family Stories
Your loved one has a lifetime of memories and stories to share. Keeping these stories safe is a beautiful way to honor their journey and legacy.
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Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
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How to Choose a Hospice Provider: A Family’s Complete Guide
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Creating a Living Will Checklist: A Hospice Care Guide
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