PACIFIC VALLEY HOSPICE CARE, INC
Provider Information
- Address
- 4295 E JURUPA ST. SUITE 201
ONTARIO, CA 91761 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 30, 2018
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 10 |
| Licensed Practical Nurses (LPN) | 15 |
| Volunteers | 2 |
50
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PACIFIC VALLEY HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PACIFIC VALLEY HOSPICE CARE, INC compares to hospices nationwide.
17.9 minutes
of nurse care per routine home care day, on average
That is the 90th percentile among hospices nationally. The national median is about 12 minutes.
35
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day17.9 min
Ranks better than about 90% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.8%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97.5%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits15.6%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.3%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months42.3%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care14.1%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.8%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)79th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,428 · 72nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 2.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids90%
- Visits in the last days of life2.7%
- All care steps completed88.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia34%
- Heart and circulatory disease23%
- Lung and respiratory disease12%
- Stroke9%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Ontario
Pacific Valley Hospice Care, Inc. serves families throughout Ontario, California, and the surrounding San Bernardino area. They provide end-of-life support focused on comfort, dignity, and quality of life for patients. Choosing the right team during this time is a deeply personal decision. This provider works to ensure that your loved one stays as comfortable and peaceful as possible in their own home. It is about more than just medical care. It is about honoring the person behind the diagnosis. They bring a team of nurses, aides, and support staff to your door. This helps keep families together during a very difficult transition. Their goal is to manage pain while supporting the emotional needs of everyone involved. When you choose a local team, you get support that understands the specific needs of your community. That makes a real difference in how care feels every single day.
About PACIFIC VALLEY HOSPICE CARE, INC
Pacific Valley Hospice Care, Inc. is a for-profit hospice provider located at 4295 E Jurupa St. Suite 201. They have been Medicare certified since November 30, 2018. Being Medicare certified means they meet strict federal standards for safety and quality. That said, it is always a good idea to ask how they handle specific care needs for your situation. Families should know that for-profit providers operate under specific business models, but they must still follow the same CMS quality rules as any other hospice. They have built a track record of service in Ontario over several years. You can reach their team directly at (818) 528-5748 to discuss your family's needs. The thing is, choosing a provider is about finding people you trust. Take the time to talk with them about their philosophy. A good hospice team will be happy to answer your questions and guide you through the process.
Understanding Hospice Care in ONTARIO
Hospice care is a special type of support for people facing a terminal illness. The main focus is not on curing the disease. Instead, the focus is on managing pain and symptoms so the patient can live fully. Ontario families have access to several options, but finding the right fit is key. Most hospice care happens right where the patient lives. This could be a private home, an assisted living facility, or a nursing home. And here is the best part: the Medicare hospice benefit covers the cost of care, medications, and equipment related to the illness. This removes a huge weight from your shoulders. It allows you to spend your energy on being a daughter, a son, or a spouse rather than a caregiver. That is the true value of hospice. It provides a safety net of experts who are just a phone call away when you need them most.
What to Ask When Choosing a Hospice Provider
It is normal to feel overwhelmed when searching for the right hospice team. Start by asking how quickly they can respond to an emergency at night or on the weekend. You want to know that help is available when things get tough. Ask them what their plan is for managing pain and other hard symptoms. It is vital to know that your loved one will stay comfortable. Also, ask how they support family members with grief and emotional care. You should ask how many visits you can expect from nurses and home health aides each week. Does the team include a chaplain or social worker? These experts provide support that nurses alone cannot. Finally, trust your gut feeling after you talk to them. You need a team that listens to your concerns with kindness. If they make you feel rushed, keep looking until you find the right match.
Keep Your Family Stories Alive
This time of life is about more than just medical care. It is the perfect time to capture the stories, memories, and wisdom of your loved ones for future generations to cherish.
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