HospiceScout

ACCENTCARE HOSPICE & PALLIATIVE CARE OF CALIFORNIA

Provider Information

Address
3110 GUASTI ROAD, SUITE 315
ONTARIO, CA 91761
Ownership Type
For-Profit
Medicare Certified Since
December 20, 2011

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice Care in Ontario

AccentCare Hospice & Palliative Care of California serves families in Ontario, California. They provide specialized end-of-life care and support services. Their team works to improve comfort for patients facing serious illness. They offer hospice and palliative care options in the San Bernardino area. Choosing the right support is a big decision for your loved ones. This provider focuses on meeting patient needs with compassion and care. They are located at 3110 Guasti Road in Ontario. Their goal is to help families navigate this difficult time with dignity. You can reach their office at (909) 981-1136 to learn more about their specific services. We are here to help you understand your options for care in your local community.

About AccentCare Hospice & Palliative Care of California

This provider is a for-profit hospice agency. They have been certified by Medicare since December 20, 2011. This long history shows their commitment to meeting federal safety and care standards. For-profit status means the agency is a business that provides care services. Families should look at both their clinical care scores and their patient feedback. Medicare certification ensures they follow strict rules for quality and patient rights. You can use their history as one part of your research. It is important to talk with them about how they handle daily care needs. Ask them how they support families during the hospice journey. Understanding their background helps you feel more confident in your choice. Every hospice agency has a unique way of working with patients. Take time to learn how their team operates in the San Bernardino area.

Quality Care Insights

This provider holds a 5/5 star overall rating and a 5/5 star quality of care rating from CMS. This reflects strong performance in clinical care processes. Their patient satisfaction survey score is 2/5 stars. This score comes from feedback given by families about their experiences.

Understanding Hospice Care in Ontario

Hospice care is a special way to support people with a limited life expectancy. It focuses on comfort rather than a cure for illness. In Ontario and the wider San Bernardino area, many families choose hospice to improve their quality of life. The team includes doctors, nurses, and aides who visit the patient. They can provide care at home or in a facility. Hospice also provides emotional and spiritual support for the whole family. It is a team approach designed to reduce pain and stress. You do not have to go through this alone. Local providers are trained to help with physical symptoms and emotional struggles. Many families find that starting hospice early leads to better support and more peaceful days. Take the time to explore what services are available near you in California.

What to Ask When Choosing a Hospice Provider

Choosing a hospice agency is a deeply personal decision. You should feel comfortable with the team you select. Here are a few important questions to ask during your search:

  • How quickly can a nurse get to my home if there is an emergency?
  • What specific services do you provide to support the family caregivers?
  • How do you handle pain management and comfort for your patients?
  • Can you explain how you use the feedback from your patient surveys to improve care?

Asking these questions helps you understand the provider better. Do not be afraid to ask for clarity if you do not understand an answer. The right provider will be happy to explain their processes to you. They should listen to your worries and address your needs directly. Your peace of mind is the most important part of this process.

Preserve Your Family Stories

Your loved one has a lifetime of wisdom and memories to share. Capture these precious stories now to keep their legacy alive for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.