HospiceScout

24/7 CARE AT HOME - HOSPICE

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
337 NORTH VINEYARD AVE. SUITE 338
ONTARIO, CA 91764
Ownership Type
For-Profit
Medicare Certified Since
July 24, 2014

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for 24/7 CARE AT HOME - HOSPICE
RoleStaff Count
Registered Nurses (RN)6
Licensed Practical Nurses (LPN)2

14

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what 24/7 CARE AT HOME - HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how 24/7 CARE AT HOME - HOSPICE compares to hospices nationwide.

14.5 minutes

of nurse care per routine home care day, on average

That is the 72nd percentile among hospices nationally. The national median is about 12 minutes.

6

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day14.5 min

    Ranks better than about 72% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.3%

    Ranks better than about 54% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.7%

    Ranks better than about 84% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits58.1%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care7.7%

    Ranks better than about 41% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months46.2%

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care7.7%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice7.7%

    Ranks better than about 4% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)79th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,147 · 24th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 25% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life25%
  • All care steps completed91.9%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia43%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Ontario

24/7 CARE AT HOME - HOSPICE serves families in Ontario, California. They provide essential hospice support for patients and their loved ones. Their team focuses on comfort and dignity during difficult times. They work hard to meet the needs of those they serve in San Bernardino County. Choosing the right hospice is a very important decision for your family. This provider offers professional care right where you live. They are dedicated to making each day as meaningful as possible for their patients. You can reach their team at (951) 667-8888 for more information about their specific services. Their local presence in Ontario helps them respond quickly when families need them most. We are here to help you understand your options for end-of-life care in your community.

About 24/7 CARE AT HOME - HOSPICE

This hospice provider is a for-profit organization. They have been Medicare certified since July 24, 2014. This long history shows their commitment to meeting federal quality standards. Families should know that Medicare certification is a key sign of a trusted provider. It means they follow strict rules for safety and care. They are located at 337 North Vineyard Ave, Suite 338, in Ontario. Being a for-profit provider means they aim to deliver efficient and high-quality services. They have served the San Bernardino area for many years. When you talk to them, ask how their team approach works for your situation. They understand the local community and the needs of area families. Their consistent certification shows they stay focused on their mission. You can trust that they meet the basic requirements set by Medicare for all hospice providers.

High Quality Ratings

This provider has an impressive 4.5 out of 5-star rating from Medicare. They also earned a 4.5 out of 5-star rating for their quality of care. These scores are based on the CMS Hospice Care Index. This index looks at how well a provider manages patient needs and clinical care. A high rating is a great sign that they provide excellent support.

Understanding Hospice Care in Ontario

Hospice care is not about giving up hope. It is about choosing comfort when a cure is no longer possible. In Ontario, hospice teams bring care to your home. They include nurses, doctors, and social workers. These professionals visit you to manage pain and other symptoms. They also provide emotional support to family members. Hospice is usually covered by Medicare for those who qualify. This means you have access to expert care without extra costs for the hospice services. The goal is to improve the quality of life for the patient. Families often find that hospice care provides much-needed peace of mind. It allows you to spend more quality time with your loved one. Hospice teams also offer help with grief and loss. You do not have to walk this path alone. There is support available in your own neighborhood.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a big step. You should feel comfortable with the team you pick. Here are some questions to help you decide:

  • How quickly can your team get to our home if we have an emergency?
  • How will you help us manage pain and other symptoms at night or on weekends?
  • What kind of support do you offer to family caregivers?
  • Can you tell us about the training your staff members receive?

These questions will help you understand how they work. Do not be afraid to ask for clarity. A good provider will be happy to answer your questions. They want to make sure you feel confident in their care. Take your time to talk with a few providers if you need to. You deserve to work with a team that listens to your specific needs.

Preserve Your Family Stories

Your loved one has a life full of stories and memories. Documenting these moments is a beautiful way to honor their legacy. We offer tools to help you save these precious accounts for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.