HEALTHNOW HOSPICE
Provider Information
- Address
- 23591 FOLEY STREET
HAYWARD, CA 94545 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 28, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEALTHNOW HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Overview of Healthnow Hospice
Healthnow Hospice serves the Hayward area from their office on Foley Street. They provide care for people in Alameda County who need support for a terminal illness. The team holds accreditation from the Accreditation Commission for Health Care. This group helps families by managing pain and comfort at home. They have been certified by Medicare since April 2020. Choosing the right support for your loved one is a major decision. You want a team that follows high standards for care. This provider works to meet those standards for every family they serve.
About HEALTHNOW HOSPICE
Healthnow Hospice operates as a for-profit organization in California. They earned their Medicare certification in the spring of 2020. The agency maintains accreditation through the ACHC. This is an independent group that checks if a clinic meets strict safety rules. They look at how the agency handles medicine and patient records. Accreditation serves as a sign that the agency cares about quality. You should know that their team includes one physician and one registered nurse. They also have one licensed practical nurse on staff. One volunteer is part of the group as well. This small team size means you might get to know your care providers quite well. It is helpful to ask how they handle after-hours calls. You can also ask how they coordinate with your primary doctor.
Quality Ratings
What Is Hospice Care Like in HAYWARD?
Hospice care in Alameda County focuses on comfort and dignity. The goal is to help your family manage symptoms at home. Most teams send staff to your house for regular visits. This includes nurses, doctors, and volunteers who offer support. At this agency, the staff includes seven people total. You will work with a physician and a registered nurse to plan care. They also have a licensed practical nurse to help with daily needs. A volunteer is available to sit with patients or help with tasks. That is a small but dedicated team. They work to make sure you have the right tools for support. Ask them how they handle emergencies in the middle of the night. You deserve clear answers about how they will help you.
What to Ask When Choosing a Hospice Provider
Finding the right fit takes time. You should ask questions that help you understand how they work. First, ask how quickly a nurse can get to your home in an emergency. This helps you feel safe. Second, ask how they communicate with your regular family doctor. Good teamwork makes a big difference. Third, ask what specific tasks the volunteers do for families. Some people want help with errands or just a friendly face. Finally, ask how they support family members after a loss. These questions help you see if their values match your needs. Take notes during your talk. You want to feel confident in the care plan they suggest.
Save Your Family Stories
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