HospiceScout

SONATA HOSPICE

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
22320 FOOTHILL BLVD., SUITE 450
HAYWARD, CA 94541
Ownership Type
For-Profit
Medicare Certified Since
February 9, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for SONATA HOSPICE
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)0
Physicians0
Volunteers0

6

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what SONATA HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SONATA HOSPICE compares to hospices nationwide.

18.1 minutes

of nurse care per routine home care day, on average

That is the 91st percentile among hospices nationally. The national median is about 12 minutes.

32

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day18.1 min

    Ranks better than about 91% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.9%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life91.1%

    Ranks better than about 36% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits5.2%

    Ranks better than about 98% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months26.1%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care8.7%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$25,320 · 83rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 21% of patients or more. Most hospices score above 90 percent.
  • Pain screening98.5%
  • Pain assessment96.5%
  • Breathing difficulty screening99.2%
  • Breathing difficulty treatment95.1%
  • Treatment preferences discussed100%
  • Beliefs and values discussed98.5%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life21%
  • All care steps completed93.2%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer16%
  • Dementia50%
  • Heart and circulatory disease12%
  • Stroke10%
  • Other conditions11%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

SONATA HOSPICE in Hayward

SONATA HOSPICE provides end-of-life care for families in Hayward, California. They focus on comfort, dignity, and support for patients during their final months. The team works hard to manage pain and emotional needs for everyone involved. Choosing a hospice is a big decision. It is about finding a partner you can trust when things get tough. SONATA HOSPICE serves the Alameda County area from their office on Foothill Boulevard. They aim to make these days as peaceful as possible. You deserve a team that listens well. They understand that every family has a unique story and specific wishes. When you reach out to them, you are connecting with a local group dedicated to care. That is the core of their mission. They show up when you need them most. It is not just about medical tasks; it is about human connection.

About SONATA HOSPICE

SONATA HOSPICE has been Medicare certified since February 9, 2021. As a for-profit provider, they follow federal standards to ensure quality for all patients. What should families know? They have maintained a high level of excellence since they first opened. The thing is, not all hospice agencies are the same. You want to look for stability and a track record of good care. This agency operates out of their Hayward suite to stay close to the community. They have been active for a few years now. That experience matters. Their team is built to handle the ups and downs of hospice care. They focus on clear communication and keeping families informed. If you have questions about what for-profit status means for your care, just ask. They should be open about their approach. Transparency builds trust. It is the best way to move forward together.

Quality of Care

SONATA HOSPICE holds a 5/5 overall rating from Medicare. They also earned a perfect 5/5 score for their quality of care. This shows they hit high marks for how they treat pain and patient needs.

Understanding Hospice Care in HAYWARD

Hospice care in Alameda County is designed to keep patients at home whenever possible. The goal is simple. It is about comfort, not a cure. The thing is, most people wait too long to start hospice. They think it means giving up, but it really means choosing a different kind of support. Here in Hayward, you have access to many resources. The best providers will coordinate with your doctors and help manage medications at home. That is a big deal for your peace of mind. And, they provide support for family members too. It is a team effort. You do not have to walk this path alone. There is a lot of help available if you know where to look. Take your time to understand your options. Your comfort comes first. Always remember that you can change your mind or your provider if things are not working out.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a deeply personal choice. Start by asking these questions to get a clear picture. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that help is just a phone call away. Second, ask what their plan is for managing pain and other hard symptoms. You want to see a clear, proactive approach. Third, ask how they support family members who are grieving or stressed. It is important to find out if they offer visits from social workers or chaplains. Finally, ask if they have experience with your specific health needs. Don't be afraid to be direct. It is your life and your family. A good provider will be happy to answer everything. They should never rush you. If they seem annoyed by questions, look elsewhere. You deserve patience and kindness right now.

Preserve Your Family Stories

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