BEST HOSPICE PROVIDER, INC.
Provider Information
- Address
- 26230 INDUSTRIAL BLVD
HAYWARD, CA 94545 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 22, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
6
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what BEST HOSPICE PROVIDER, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how BEST HOSPICE PROVIDER, INC. compares to hospices nationwide.
16.4 minutes
of nurse care per routine home care day, on average
That is the 84th percentile among hospices nationally. The national median is about 12 minutes.
51
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16.4 min
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends15.4%
Ranks better than about 88% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life78.3%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits57.8%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.1%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months37.3%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.6%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.6%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,639 · 64th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 16.5% of patients or more. Most hospices score above 90 percent.
- Pain screening98.5%
- Pain assessment100%
- Breathing difficulty screening99.2%
- Breathing difficulty treatment94.9%
- Treatment preferences discussed100%
- Beliefs and values discussed96.9%
- Bowel care for patients on opioids98.7%
- Visits in the last days of life16.5%
- All care steps completed91.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer26%
- Dementia26%
- Heart and circulatory disease15%
- Lung and respiratory disease7%
- Stroke8%
- Other conditions20%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
BEST HOSPICE PROVIDER, INC. in Hayward
Best Hospice Provider, Inc. offers end of life care for families in Hayward, California. They operate as a freestanding hospice agency serving the Alameda County region. The agency earned Medicare certification in early 2021. Their team holds accreditation from the Accreditation Commission for Health Care. This designation shows they meet specific standards for patient care and safety. Families in Hayward can look to this provider for hospice services that meet federal quality benchmarks. They remain focused on providing support at the bedside when it matters most.
About BEST HOSPICE PROVIDER, INC.
This agency operates as a for-profit organization. They have been part of the Medicare program since January 2021. The Accreditation Commission for Health Care reviewed their operations to ensure they follow national best practices. This group looks at how a provider manages care and keeps records. It acts as a third party check on their daily work. That is a solid marker of quality. You should know that this provider maintains a small team to support their patients. They employ six people in total. This includes one registered nurse and one licensed practical nurse who handle clinical needs. Their structure allows for direct communication between staff and family members. Understanding how a hospice manages their team helps you plan for your loved one's care. Ask them how they coordinate visits with this specific staffing level.
Quality Performance
What Is Hospice Care Like in HAYWARD?
Hospice care in Hayward brings comfort and medical support to your own home. Most families choose to receive care where they feel most at peace. This provider manages the clinical side of things using a small but dedicated team. They have one registered nurse and one licensed practical nurse on staff. These nurses work to manage pain and other symptoms. They do not have volunteers on their current team. This means your care comes directly from their professional staff members. The goal is to keep your loved one comfortable and pain-free. Care plans are built around individual needs rather than a rigid schedule. You can talk to the agency about how they assign nurses to your home. Simple, clear communication is the best way to ensure everyone stays on the same page during this time.
What to Ask When Choosing a Hospice Provider
Choosing the right care team is a big step. You should feel comfortable asking questions before you sign any paperwork. Start by asking how the agency handles emergencies after business hours. You need to know who will answer the phone at three in the morning. Ask how often a nurse will visit your home. Most agencies have a set schedule, but you should verify if they can adjust visits when symptoms change. Ask what specific tasks their nurses perform. You should also check if they provide equipment like hospital beds or oxygen. Finally, ask how they communicate with your current primary doctor. Good care happens when the hospice team and your own doctor share information well. Keep a written list of these answers to compare your options easily.
Keep Your Family History
Your loved one has a life full of stories. Preserving these memories creates a lasting gift for your children and grandchildren to enjoy for years.
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