HospiceScout

NEOGEN CARE HOSPICE INC

Provider Information

Address
24301 SOUTHLAND DRIVE, SUITE B7
HAYWARD, CA 94545
Ownership Type
For-Profit
Medicare Certified Since
November 4, 2020

CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care in Hayward

NEOGEN CARE HOSPICE INC serves families throughout Hayward, California, and the surrounding Alameda County area. They focus on providing comfort and support for patients facing life-limiting illnesses. Their team works to manage pain and improve the quality of each day. Choosing a local team means your loved one stays in familiar surroundings. That can make a big difference in how a person feels. Hospice care is not just about the end of life. It is really about living each day with dignity and peace. The team at this location is dedicated to meeting the unique needs of every person they serve. They understand that every family has a different story. And they strive to honor those stories with expert care. You deserve to feel supported during this journey.

About NEOGEN CARE HOSPICE INC

This hospice is a for-profit organization that has been Medicare certified since November 4, 2020. You can find their office at 24301 Southland Drive, Suite B7, in Hayward. What does being Medicare certified mean for you? It means the provider meets specific federal rules for the care they give. That is a big deal because it ensures a baseline level of safety. For-profit providers manage their own operations while following these government standards. When you talk to them, ask how they manage their care teams. You should know who will be visiting your home and how often. It is helpful to ask about their experience with specific health conditions too. The goal is to find a team that feels like the right fit for your family. Take your time to get to know them before you decide.

Quality Ratings Update

CMS quality ratings are not yet available for NEOGEN CARE HOSPICE INC. This happens sometimes with newer providers or when data is still being processed. Without a public score, we suggest you call them directly to ask about their care standards and team experience.

Understanding Hospice Care in Hayward

Hayward has several options for hospice care, which gives families a chance to find the right match. Most people do not realize that hospice can be provided in your own home, a nursing facility, or a dedicated hospital unit. The thing is, the care remains the same regardless of the location. A team of nurses, doctors, and social workers will come to you. They help with medicine, emotional support, and even spiritual care. It is a team effort designed to lift the burden off your shoulders. Many families wait too long to ask for help because they are unsure how it works. But you can start this support at any time if a doctor confirms a serious illness. Reaching out early often leads to better comfort for your loved one. You do not have to walk this path alone.

What to Ask When Choosing a Hospice Provider

Choosing a hospice team is a personal process. You should feel comfortable asking tough questions during your initial meeting. Here are a few things to consider asking:

  • How quickly can a nurse or doctor get to my home if an emergency happens?
  • How do you help manage pain and other symptoms at night or on the weekends?
  • What specific training does your staff have for my loved one's condition?
  • How will you help my family cope with the emotional side of this experience?
The answers you get will tell you a lot about their values. A good provider will be patient and clear with you. They should never rush you through these important questions. If a provider seems annoyed by your questions, that is a sign to keep looking. You need a partner you can trust completely.

Preserving Your Family's Story

During this time, the memories and stories of your loved ones are more precious than ever. We help you capture those moments so they can be kept safe for future generations to cherish.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.