HospiceScout

VITAL HOSPICE CARE, LLC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
1090 LA PLAYA DR
HAYWARD, CA 94545
Ownership Type
For-Profit
Medicare Certified Since
December 31, 2020

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for VITAL HOSPICE CARE, LLC
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1
Volunteers0

6

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what VITAL HOSPICE CARE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how VITAL HOSPICE CARE, LLC compares to hospices nationwide.

9.7 minutes

of nurse care per routine home care day, on average

That is the 22nd percentile among hospices nationally. The national median is about 12 minutes.

11

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.7 min

    Ranks better than about 22% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends11.9%

    Ranks better than about 80% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life82.5%

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits54%

    Ranks better than about 48% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8.8%

    Ranks better than about 34% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months58.8%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.9%

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$27,512 · 87th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 12% of patients or more. Most hospices score above 90 percent.
  • Pain screening93.5%
  • Breathing difficulty screening73.9%
  • Breathing difficulty treatment95.7%
  • Treatment preferences discussed95.7%
  • Beliefs and values discussed95.7%
  • Visits in the last days of life12%
  • All care steps completed60.9%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia43%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Support in Hayward

Vital Hospice Care, LLC provides end-of-life support to families in Hayward, California. Located at 1090 La Playa Drive, this team focuses on comfort and dignity for patients with serious illnesses. They serve the Alameda County area with a dedicated approach to hospice care. The thing is, choosing the right support during this time can feel overwhelming. This provider offers a local presence to help families manage physical and emotional needs. Their goal is to make sure patients stay as comfortable as possible in their own homes or care facilities. That is a big deal when you want to focus on quality time together. You can reach their team directly at (510) 925-2886 to learn how they support your specific situation. They are ready to answer your questions and guide you through the process.

About VITAL HOSPICE CARE, LLC

Vital Hospice Care, LLC operates as a for-profit hospice provider. They have been Medicare certified since December 31, 2020. This certification means they meet federal rules set by Medicare for quality and safety. Many families find comfort knowing a provider has met these national standards. It shows they have a history of following strict guidelines for patient care. What most people don't realize is that for-profit providers and non-profit providers both follow the same Medicare rules. The key difference is how they are structured, not the care they provide to you. You should always check if a provider fits your family's personal values and needs. And remember, you have the right to interview any hospice team before you decide. Take your time to ask about their staff, their response times, and how they handle emergencies during the night or on weekends.

High Quality Ratings

Vital Hospice Care, LLC holds a strong 4.5 out of 5-star overall rating from Medicare. They also earned a 4.5 out of 5-star rating for their Quality of Care. These scores come from the CMS Hospice Care Index. It shows they consistently meet high standards for patient care and satisfaction.

Understanding Hospice Care in HAYWARD

Hayward families have access to several hospice options within Alameda County. Hospice is not just for the final days of life. It is actually a benefit meant to provide support for months, if needed. The focus is on pain control and emotional health rather than curing an illness. But many people wait too long to start these services. That is a shame because hospice teams bring equipment, medicine, and support right to your door. They help with bathing, grief counseling, and even spiritual support. In California, you have the right to choose the provider that feels right for your family. Don't feel pressured to pick the first one you find. Take a moment to look at their ratings and talk to their staff. You deserve a team that listens to your concerns and respects your wishes. That is the true heart of hospice care.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a big decision. You should feel comfortable asking tough questions. First, ask how quickly they can get a nurse to your home in an emergency. You need to know that help is just a phone call away at 3 AM. Second, ask how they handle pain and symptom management specifically for your loved one's condition. Every patient is different, and the team should have a clear plan. Third, ask about their staff turnover. A team that stays together often works better for the family. And finally, ask what happens if your loved one needs to go to a hospital for a short time. Do they have local partnerships? Knowing these answers helps you feel more in control. It turns a scary process into a managed one. Keep these questions written down so you don't forget them during your meetings.

Keep Your Family Stories Alive

This season of life is a precious time to listen and record the stories that define your family history. Preserving these memories creates a lasting gift for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.