ARDENT HOSPICE SERVICES, INC
Provider Information
- Address
- 24301 SOUTHLAND DRIVE #B10
HAYWARD, CA 94545 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 7, 2020
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Volunteers | 0 |
2
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ARDENT HOSPICE SERVICES, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ARDENT HOSPICE SERVICES, INC compares to hospices nationwide.
16.7 minutes
of nurse care per routine home care day, on average
That is the 86th percentile among hospices nationally. The national median is about 12 minutes.
33
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16.7 min
Ranks better than about 86% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends13.1%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life88.1%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits35%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care1.9%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months45.3%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.4%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.9%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$30,599 · 92nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 24.4% of patients or more. Most hospices score above 90 percent.
- Pain screening97.2%
- Pain assessment96.8%
- Breathing difficulty screening94.5%
- Breathing difficulty treatment96.6%
- Treatment preferences discussed99.1%
- Beliefs and values discussed98.2%
- Visits in the last days of life24.4%
- All care steps completed91.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer16%
- Dementia41%
- Other conditions28%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Hayward
Ardent Hospice Services, Inc. provides dedicated end-of-life care to families in Hayward, California. They focus on comfort, support, and dignity for patients during a very difficult time. Their team works to meet the physical and emotional needs of those they serve in Alameda County. By focusing on quality care, they help patients and families navigate the hospice journey with grace. Their office is easy to reach at 24301 Southland Drive in Hayward. If you are looking for local support, this team is ready to help your loved ones find peace and comfort at home.
About Ardent Hospice Services, Inc.
Ardent Hospice Services, Inc. is a for-profit hospice provider serving the Hayward community. They have been certified by Medicare since November 7, 2020. This certification means they meet strict federal rules for safety and care. Choosing a hospice provider is a big decision for any family. You should know that this provider has a track record of meeting national standards. They are committed to providing care that follows Medicare guidelines. Families should feel comfortable asking about their specific care plans and staff availability. Understanding their history helps you feel more confident in the care your loved one will receive. Their team is there to answer your questions and provide the support your family needs during this time.
Quality Ratings
Understanding Hospice Care in Hayward
Hospice care is a special type of support for people with serious illnesses. It focuses on comfort instead of finding a cure. In Hayward, many families use these services to improve their quality of life. Hospice teams include doctors, nurses, and social workers. They visit your home to provide medicine and emotional support. They also help families manage the stress of caregiving. Hospice is not just about the patient. It is also about helping the whole family find peace. Services are available 24 hours a day, seven days a week. You do not have to walk this path alone. Local providers like Ardent Hospice Services, Inc. work hard to ensure your loved one stays comfortable and safe in their own home.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice team is very important for your family. You should feel free to ask questions until you feel comfortable. Here are a few things you might want to ask:
- How quickly can a nurse get to my home if there is an emergency?
- What services do your volunteers offer to families?
- How does your team handle pain and other uncomfortable symptoms?
- Can you help us understand what to expect in the coming weeks?
Take your time when you meet with a provider. Make sure their team feels like a good fit for your family. A good provider will be happy to answer all your concerns. They should be clear and kind when they talk with you. Your family deserves a team that listens and cares deeply about your comfort.
Preserve Your Family Stories
This time is precious. We can help you record and save your loved one's stories for future generations to cherish.
Start Preserving MemoriesOther Hospice Providers Nearby
AFFINITY HOSPICE CARE, INC
HEALTHNOW HOSPICE
ESSENTIALS HOSPICE
1ST CHOICE HOSPICE CARE
LEGACY HEALTHCARE, LLC
VITAL HOSPICE CARE, LLC
Helpful Guides for Families
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.