HospiceScout

GENTIVA

Provider Information

Address
10150 W NATIONAL AVE SUITE 140
WEST ALLIS, WI 53227
Ownership Type
For-Profit
Medicare Certified Since
February 6, 1997

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice Care at Gentiva

Gentiva serves the West Allis, Wisconsin area from its office on West National Avenue. This provider offers specialized end-of-life care focused on comfort and dignity for patients facing life-limiting illnesses. They have served the Milwaukee County community since 1997. Choosing the right team during this time is a deeply personal decision. Families in West Allis often look for a balance of clinical skill and genuine compassion. Gentiva brings years of experience to this task. They work to support both the patient and their loved ones through every step of the journey. Their goal is to manage symptoms so the patient can focus on time spent with family. It is about making each day count.

About Gentiva

Gentiva operates as a for-profit hospice provider in West Allis. They first earned their Medicare certification on February 6, 1997. That means they have been meeting federal standards for over 25 years. Being a for-profit agency does not change the core mission of hospice care. It just describes how the organization is set up. What matters most is how they treat the people in their care. Families should know that Medicare covers hospice services fully for those who qualify. You do not need to worry about the cost of care if your loved one meets the requirements. The staff at Gentiva works with doctors to create a plan that fits your family's unique needs. Understanding these basics can help you feel more confident in your choices.

Understanding Hospice Care in West Allis

Finding the right care in Milwaukee County can feel like a big task. There are several options for families, but each agency has its own personality and approach. Hospice is not just about medical care. It is about a team approach that includes nurses, social workers, and chaplains. The thing is, hospice is meant to provide comfort rather than a cure. It can be provided in your own home or in a facility. Most people prefer to stay in their own beds surrounded by familiar things. That is completely normal. The local team in West Allis understands the community and the resources available nearby. They can help you navigate local services to ensure your loved one is comfortable. You do not have to do this alone.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask questions until you feel at ease. Start by asking how quickly a nurse can get to your home if an emergency happens at night. That is a big deal for peace of mind. Ask who will be part of the care team and how often they will visit. It is also smart to ask how they handle pain and other tough symptoms. Finally, ask how they support family members who are grieving. Do they have grief counselors or support groups? A good provider will be happy to answer these questions clearly. They want you to trust them with your loved one's care. If a provider seems rushed or uses words you do not understand, keep looking. You deserve clear, honest answers.

Preserve Your Family Stories

The time you spend with your loved ones is precious. Capturing their stories and memories can be a beautiful way to honor their life and keep their legacy alive for years to come.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.