CROSSBRIDGE HOSPICE
Provider Information
- Address
- 2514 S 102ND ST SUITE 276
WEST ALLIS, WI 53227 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 26, 2014
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 0 |
| Physicians | 0 |
| Volunteers | 6 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CROSSBRIDGE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2014.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CROSSBRIDGE HOSPICE compares to hospices nationwide.
10.6 minutes
of nurse care per routine home care day, on average
That is the 31st percentile among hospices nationally. The national median is about 12 minutes.
60
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.6 min
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.8%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.3%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits60.9%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.5%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months45%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care15%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$26,025 · 84th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 80.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life80.5%
- All care steps completed99.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia32%
- Heart and circulatory disease7%
- Stroke36%
- Other conditions20%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in West Allis
Crossbridge Hospice serves families throughout West Allis, Wisconsin, and the surrounding Milwaukee County area. They offer specialized end-of-life support focused on comfort and quality of life for patients and their loved ones. Choosing hospice is a deeply personal decision that changes everything for a family. You want a team that shows up when it matters most. That is exactly what this provider aims to do every single day. They focus on managing pain and emotional distress so you can spend your time on what truly counts. Being close to home makes a massive difference during these difficult transitions. It keeps your loved one in a familiar environment while receiving professional medical attention. This team works hard to ensure every patient feels heard and respected throughout their journey.
About Crossbridge Hospice
Crossbridge Hospice is a for-profit provider that has been Medicare certified since September 26, 2014. That is nearly a decade of service to the local community. What does for-profit mean for you? It means they operate under specific business standards while still meeting federal requirements for quality care. The thing is, every hospice must follow the same strict rules to keep their Medicare certification. You should feel confident knowing they have been active for years. They have built a track record in the Milwaukee area that families can review. When you talk to them, ask about their specific experience with your loved one's condition. It helps to understand how their team is structured and who will visit your home. They are ready to answer those tough questions because they have done this many times before. Always trust your gut when meeting a new care team.
Exceptional Quality Ratings
Understanding Hospice Care in West Allis
Finding the right care in a busy place like Milwaukee County can feel like a chore. You have many choices, but not all providers are the same. Local hospice teams in West Allis focus on bringing care directly to your living room. This is a huge benefit. You do not need to travel to a hospital for symptom management. Most people do not realize that hospice is not just for the final days. It is about living well for as long as possible. The goal is to reduce stress for the whole family. And that is a big deal. When you have a team that knows the local community, they can connect you to extra resources nearby. They understand the local hospitals and the specific needs of families in this area. It makes the whole process feel a little less lonely.
What to Ask When Choosing a Hospice Provider
You should never feel rushed when picking a provider. Take a breath. Ask these questions to get a clear picture. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that someone is always available. Second, ask how they handle pain medications and if they have a pharmacist on their team. This ensures your loved one stays comfortable. Third, ask how often a volunteer or chaplain will visit for emotional support. Many people overlook this, but it is vital for your own peace of mind. Finally, ask if they have experience with your specific health situation. Every patient is unique. You deserve a team that tailors their approach to those specific needs. Do not be afraid to ask for clarity on anything that sounds confusing or too technical.
Preserve Your Family's Unique Story
Your loved one has a lifetime of wisdom and memories worth keeping. We provide tools to help you capture these stories easily, creating a lasting gift for future generations to cherish forever.
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Helpful Guides for Families
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
Starting Difficult Conversations: A Guide for Families
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How to Start Hospice Conversations: A Practical Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.