HospiceScout

THEDACARE AT HOME

Non-ProfitJoint Commission (JCAHO) AccreditedHome Health Agency

Provider Information

Address
3000 E COLLEGE AVE SUITE A
APPLETON, WI 54915
Ownership Type
Non-Profit
Medicare Certified Since
July 2, 1985

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for THEDACARE AT HOME
RoleStaff Count
Registered Nurses (RN)50
Licensed Practical Nurses (LPN)2
Physicians5
Volunteers231

99

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what THEDACARE AT HOME reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how THEDACARE AT HOME compares to hospices nationwide.

16.5 minutes

of nurse care per routine home care day, on average

That is the 85th percentile among hospices nationally. The national median is about 12 minutes.

179

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day16.5 min

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends10.3%

    Ranks better than about 71% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95.9%

    Ranks better than about 69% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits57.6%

    Ranks better than about 43% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5.1%

    Ranks better than about 59% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months39.3%

    Ranks better than about 43% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care2.4%

    Ranks better than about 75% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0.7%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)91st percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$8,757 · 7th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.1%
  • Pain assessment100%
  • Breathing difficulty screening99.8%
  • Breathing difficulty treatment99.7%
  • Treatment preferences discussed99.8%
  • Beliefs and values discussed99.8%
  • Bowel care for patients on opioids98.8%
  • Visits in the last days of life68.7%
  • All care steps completed98.5%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer28%
  • Dementia11%
  • Heart and circulatory disease23%
  • Lung and respiratory disease14%
  • Stroke5%
  • Other conditions21%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

ThedaCare at Home in Appleton

ThedaCare at Home provides hospice services to families in Appleton and the surrounding Outagamie County area. This non-profit organization has served the community since 1985. They hold an accreditation from the Joint Commission. This group acts as an independent auditor to check that health providers meet strict safety and quality rules. It helps families know the provider follows recognized national standards for care. Their team includes 50 registered nurses and 231 volunteers ready to help. That is a large team for a local hospice provider. The organization also employs five physicians and two licensed practical nurses. Families looking for care in Wisconsin might find this provider worth a close look. They focus on medical needs and comfort for their patients. Choosing a provider is a big decision for your family. You deserve clear facts about who will be caring for your loved one during this time.

About ThedaCare at Home

ThedaCare at Home operates as a non-profit agency. Being non-profit often means the group focuses on reinvesting resources back into their services rather than paying out profits to owners. This provider has maintained its Medicare certification for many decades. They earned their initial certification in July of 1985. Their Joint Commission accreditation serves as a badge of quality. This body inspects the agency to ensure they follow best practices for patient care and safety. It is a voluntary process that shows a commitment to high standards. Families should look for this type of verification when they compare local options. The agency employs 99 staff members in total. This count includes a wide range of professionals from nurses to doctors. You want a team that works well together. Their long history in Appleton suggests they know the local healthcare system well. They have built a track record over nearly forty years of service.

Quality Overview

ThedaCare at Home holds high marks for quality of care and strong patient satisfaction scores. Their status as a highly rated provider reflects a focus on meeting the needs of patients and their families.

What Is Hospice Care Like in Appleton?

Hospice care in Appleton focuses on comfort for people with serious illnesses. The goal is to manage pain and support the patient's quality of life. Medicare covers these services for eligible patients. ThedaCare at Home brings a large staff of 50 registered nurses and 231 volunteers to this work. These team members visit patients where they live. That could be a private home or a care facility. They provide medical support and emotional help to the whole family. The physicians on staff help coordinate the care plan with your own doctor. Having so many volunteers is a unique feature. Volunteers often help with small tasks or provide companionship. This extra layer of support can make a difference during a difficult time. You can expect the team to listen to your needs. They aim to provide care that respects your family's wishes and personal goals.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice team takes time and careful thought. You should ask questions that help you understand how they will handle your family's specific situation. First, ask how the team handles pain management on nights and weekends. You need to know that help is available when you need it most. Second, ask how many patients each nurse usually cares for at one time. A lower number often means more individual attention for your loved one. Third, ask how the agency supports family members with grief. Many groups offer counseling or support groups. Finally, ask what specific services their volunteers provide. Knowing the difference between medical staff and volunteers helps you manage your expectations. Keep these questions written down when you call or meet with an agency representative. This helps you keep the conversation focused on the things that matter most to your family's peace of mind.

Preserve Your Family Stories

Your loved one has a life full of stories and wisdom. We offer a simple way to record these memories so they are never lost for future generations.

Start Your Story

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.