ACCENT CARE HOSPICE AND PALLIATIVE CARE OF WI
Provider Information
- Address
- 6737 W WASHINGTON ST SUITE 2150
WEST ALLIS, WI 53214 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 30, 2003
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 17 |
| Licensed Practical Nurses (LPN) | 4 |
| Physicians | 0 |
| Volunteers | 35 |
64
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ACCENT CARE HOSPICE AND PALLIATIVE CARE OF WI reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2016.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ACCENT CARE HOSPICE AND PALLIATIVE CARE OF WI compares to hospices nationwide.
15.3 minutes
of nurse care per routine home care day, on average
That is the 78th percentile among hospices nationally. The national median is about 12 minutes.
75
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.3 min
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends13.2%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.4%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits63.6%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care15.6%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33.3%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.8%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.2%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)100th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,357 · 47th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 62.2% of patients or more. Most hospices score above 90 percent.
- Pain screening98.2%
- Pain assessment99.1%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.7%
- Treatment preferences discussed100%
- Beliefs and values discussed96.8%
- Bowel care for patients on opioids97.6%
- Visits in the last days of life62.2%
- All care steps completed93.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer24%
- Dementia13%
- Heart and circulatory disease15%
- Lung and respiratory disease8%
- Stroke26%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About This Provider
Accent Care Hospice and Palliative Care of WI serves families throughout West Allis and the Milwaukee area. This provider offers end of life care services to those with serious illnesses. They have been certified by Medicare since 2003. The agency holds accreditation from the Joint Commission. This means an outside group checked their work against high safety standards. It shows they meet specific goals for patient care. Choosing a provider in your own backyard often makes visits easier for loved ones. They operate as a freestanding hospice agency within the local community. Having this local presence helps them respond to needs in Milwaukee County. Families can feel more secure when they know a provider is nearby. This team works to support patients during their final months. Their goal is to provide comfort through a skilled team approach.
About ACCENT CARE HOSPICE AND PALLIATIVE CARE OF WI
This agency operates as a for profit organization. They have maintained Medicare certification for over two decades. The Joint Commission accreditation is a major point to consider. This group acts as an independent auditor for healthcare sites. They look at how a team manages medications and keeps patients safe. Most families find peace knowing a third party verified these processes. The staff includes 64 total employees. This count features 17 registered nurses and 4 licensed practical nurses. They also have 35 volunteers who help with daily tasks. These volunteers provide extra companionship for patients and their families. While they have no physicians on staff, they work with a medical director to guide your care plan. Understanding the staff mix helps you see who will be in your home. It creates a clear picture of the support you can expect to receive.
Quality Performance Summary
What Is Hospice Care Like in WEST ALLIS?
Hospice care in West Allis brings medical support directly to your home or a facility. You will see a team that manages pain and symptoms. This team often includes nurses, aides, and social workers. They work to keep the patient comfortable and calm. Some families prefer care at home because it feels more personal. Others choose a facility if they need round the clock help. The agency in West Allis uses a large group of volunteers. These volunteers often spend time reading or talking with patients. This adds a human touch to the medical care. That is a helpful benefit. Every provider in the Milwaukee area must follow federal rules for Medicare. This keeps the level of care consistent across the region. You should ask how often a nurse will visit your home. Clear answers help you plan your schedule for the coming weeks.
What to Ask When Choosing a Hospice Provider
Choosing the right team is a big decision for your family. You should feel comfortable asking direct questions to the agency staff. First, ask how the team handles emergencies at night or on weekends. You need to know that someone will answer the phone. Second, ask how many patients each nurse usually sees in a single day. A smaller caseload often means more time for your specific needs. Third, ask how they involve the family in the daily care plan. You should be part of the conversation at every step. Fourth, ask about their experience with your specific diagnosis. Some agencies have more practice with certain conditions than others. Finally, ask for a list of local facilities they visit most often. This helps you understand their reach in the West Allis area. Take your time to get the answers you need.
Preserve Your Family Stories
This time is perfect for recording memories and wisdom to share with future generations. We offer tools to help you keep these stories safe.
Start Your StoryOther Hospice Providers Nearby
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Understanding Hospice Levels of Care: A Family Guide
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What CMS Star Ratings Actually Mean for Your Family
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