ACCENT CARE HOSPICE AND PALLIATIVE CARE OF WI
Provider Information
- Address
- 6737 W WASHINGTON ST SUITE 2150
WEST ALLIS, WI 53214 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 30, 2003
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 17 |
| Licensed Practical Nurses (LPN) | 4 |
| Physicians | 0 |
| Volunteers | 35 |
64
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ACCENT CARE HOSPICE AND PALLIATIVE CARE OF WI reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2016.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ACCENT CARE HOSPICE AND PALLIATIVE CARE OF WI compares to hospices nationwide.
15.3 minutes
of nurse care per routine home care day, on average
That is the 78th percentile among hospices nationally. The national median is about 12 minutes.
75
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.3 min
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends13.2%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.4%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits63.6%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care15.6%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months33.3%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.8%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.2%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)100th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,357 · 47th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 62.2% of patients or more. Most hospices score above 90 percent.
- Pain screening98%
- Pain assessment98.9%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.1%
- Treatment preferences discussed99.6%
- Beliefs and values discussed97.3%
- Bowel care for patients on opioids99.4%
- Visits in the last days of life62.2%
- All care steps completed93.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer24%
- Dementia13%
- Heart and circulatory disease15%
- Lung and respiratory disease8%
- Stroke26%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in West Allis
Accent Care Hospice and Palliative Care of WI provides end-of-life services in West Allis, Wisconsin. They support patients and families during difficult health journeys. Their team focuses on comfort and dignity for those with serious illnesses. They serve the Milwaukee area with dedicated medical and support staff. Choosing the right hospice is a vital step for your family. This provider offers both hospice and palliative care options to meet your needs. They strive to improve quality of life for every person in their care. Families can rely on their experience to manage symptoms and provide emotional support during this time.
About ACCENT CARE HOSPICE AND PALLIATIVE CARE OF WI
This provider is a for-profit hospice agency. They have been certified by Medicare since May 30, 2003. This long history shows they have served the community for many years. Being Medicare certified means they meet federal safety and quality rules. Families should know that hospice care is about comfort rather than a cure. The team includes doctors, nurses, and aides who work together. They coordinate care at your home or in a facility. Understanding their background helps you feel confident in your choice. You should always review their current ratings before you decide. Their office is located on West Washington Street in Milwaukee County. They are ready to answer your questions about the care process.
Understanding Hospice Care in WEST ALLIS
Hospice care in West Allis is designed to support you and your loved ones. It is a special type of care for people with a limited life expectancy. The main goal is to keep the patient comfortable and pain-free. Care often happens where the patient lives. This could be a private home or an assisted living center. Local teams in Milwaukee County are trained to handle complex medical needs. They also offer emotional and spiritual support to the whole family. Hospice is not just about medicine. It is about spending quality time together. You do not have to walk this path alone. Reach out to local providers to see how they can help your specific situation. They can explain how Medicare benefits cover these important services.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big decision for your family. You should feel comfortable with the team you choose. Here are some questions to ask during your first visit:
- How quickly can a nurse get to my home in an emergency?
- What specific services do you provide for pain and symptom control?
- How does your team support family members who are grieving?
- Can you explain your current quality scores and what they mean?
It is okay to ask these questions until you feel satisfied. You deserve a provider that listens to your concerns. Take your time to find the right fit for your loved one. A good hospice team will be patient and kind with you. They should explain everything in a way that is easy to understand.
Preserve Your Family Stories
This time is precious for your family. Recording your loved one's stories can be a beautiful way to honor their life and keep memories alive for years to come.
Learn MoreOther Hospice Providers Nearby
Helpful Guides for Families
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.