HOSPICE OF SOUTHERN WEST VIRGINIA, INC
Provider Information
- Address
- 456 CRANBERRY DRIVE
BECKLEY, WV 25801 - Ownership Type
- Non-Profit
- Medicare Certified Since
- October 16, 1989
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 37 |
| Licensed Practical Nurses (LPN) | 29 |
| Physicians | 1 |
| Volunteers | 2 |
114
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE OF SOUTHERN WEST VIRGINIA, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Both supplied directly and through outside suppliers
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF SOUTHERN WEST VIRGINIA, INC compares to hospices nationwide.
15.9 minutes
of nurse care per routine home care day, on average
That is the 82nd percentile among hospices nationally. The national median is about 12 minutes.
157
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.9 min
Ranks better than about 82% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.9%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life98.1%
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits40.3%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months29.7%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.5%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)96th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$10,442 · 12th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 63.6% of patients or more. Most hospices score above 90 percent.
- Pain screening99.8%
- Pain assessment100%
- Breathing difficulty screening99.8%
- Breathing difficulty treatment99.3%
- Treatment preferences discussed100%
- Beliefs and values discussed99.9%
- Bowel care for patients on opioids97.7%
- Visits in the last days of life63.6%
- All care steps completed99.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer27%
- Dementia14%
- Heart and circulatory disease31%
- Lung and respiratory disease10%
- Stroke7%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Beckley
Hospice of Southern West Virginia, Inc. provides end-of-life care for patients and their families in Beckley and across Raleigh County. This team focuses on comfort, dignity, and quality of life when a cure is no longer the goal. Their office on Cranberry Drive serves as a hub for medical and emotional support during a difficult season. Here is the thing—choosing a hospice provider is a deeply personal decision. This team has been serving the community for decades, offering professional guidance right where you live. They work to manage pain and symptoms so patients can spend time doing what matters most. Whether you need help at home or in a facility, they bring care to you. It is all about making each day count for the patient and their loved ones.
About HOSPICE OF SOUTHERN WEST VIRGINIA, INC
This provider operates as a non-profit organization. That is a big deal because it means they focus on patient needs rather than profit margins. They have been Medicare certified since October 16, 1989. That is over 30 years of experience serving the region. When you pick a long-standing provider, you get a team that knows the local healthcare landscape well. They understand the specific challenges families in Raleigh County face every day. And they have the resources to meet those needs consistently. Families should know that non-profit status often means a strong commitment to community service. They are held to high federal standards by Medicare to keep their certification. This ensures they meet strict rules for safety and care quality. You can feel confident knowing they have a long history of meeting these federal requirements.
Top-Tier Quality Ratings
Understanding Hospice Care in BECKLEY
Finding the right care in Beckley means looking for a team that fits your family's values. Hospice care is not just about medical equipment. It is about a team of nurses, aides, and counselors working together. They visit you wherever you call home. The goal is to keep the patient comfortable while supporting the whole family unit. Many people think hospice is only for the last few days. That is a common myth. In reality, you can start care much sooner to get the most benefit. The team helps with pain, anxiety, and daily tasks that get harder over time. They also offer grief support for the family after the patient passes. Having this kind of local support system changes everything. You do not have to walk this path alone. There is help nearby whenever you need it.
What to Ask When Choosing a Hospice Provider
Asking the right questions helps you make a choice you can feel good about. Start by asking how quickly they can respond to an urgent call at night. You want to know someone is always available. Ask how they manage pain and if they have a specific plan for your loved one. It is also good to ask how they support family caregivers who might be tired. You need to feel like you have a partner in this process. Ask about their volunteer services and how they help with emotional needs. Do they offer music therapy or spiritual support? These little things often make the biggest difference in daily comfort. Be sure to ask about their experience with your loved one's specific health condition. Getting clear answers helps you feel more in control of the situation. Take your time with these talks.
Preserve Your Family's History
Your loved one has a lifetime of stories, wisdom, and memories that deserve to be kept safe for future generations. Capturing these moments now brings peace and connection to your family.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
How to Start the Hospice Conversation: A Practical Guide
Struggling to talk about end-of-life care? Learn how to start the hospice conversation with your aging parents using these compassionate, expert-backed tips.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.