VALLEY HOSPICE, INCORPORATED
Provider Information
- Address
- 308 MOUNT ST JOSEPH ROAD
WHEELING, WV 26003 - Ownership Type
- Non-Profit
- Medicare Certified Since
- March 25, 2009
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 4 |
| Physicians | 1 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what VALLEY HOSPICE, INCORPORATED reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2016.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how VALLEY HOSPICE, INCORPORATED compares to hospices nationwide.
15.6 minutes
of nurse care per routine home care day, on average
That is the 80th percentile among hospices nationally. The national median is about 12 minutes.
105
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.6 min
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.1%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.1%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits48%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.4%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months29.4%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care1.5%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)95th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$11,603 · 16th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 55.5% of patients or more. Most hospices score above 90 percent.
- Pain screening98.4%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.3%
- Treatment preferences discussed100%
- Beliefs and values discussed99.8%
- Bowel care for patients on opioids100%
- Visits in the last days of life55.5%
- All care steps completed97.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer29%
- Dementia9%
- Heart and circulatory disease21%
- Lung and respiratory disease10%
- Stroke7%
- Other conditions25%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Valley Hospice, Incorporated
Valley Hospice, Incorporated serves families in Wheeling, West Virginia. This freestanding hospice provider offers care for those needing comfort and support at the end of life. They have been certified by Medicare since 2009. The organization holds accreditation from the Joint Commission. This means they meet high standards for safety and quality in their daily work. Choosing a local team helps keep care close to home. Families in Ohio County can reach them at their Mount Saint Joseph Road location for support.
About Valley Hospice, Incorporated
This provider operates as a non-profit organization. Non-profit status often means any extra money goes back into the care and services provided to patients. They have maintained Medicare certification for over fifteen years. That is a long history of service. The Joint Commission accreditation is another detail to note. This group checks hospice agencies to ensure they follow strict rules for patient care and safety. They look at how the team manages pain and how they talk with families. If you see this seal, it shows the agency cares about meeting national goals. You should feel comfortable asking them about their specific processes. It is smart to learn how their team works with your primary doctor to create a plan that fits your specific needs.
Quality Performance
What Is Hospice Care Like in Wheeling?
Hospice care in Wheeling focuses on making a person as comfortable as possible during a terminal illness. The team works to manage pain and symptoms while supporting the family. At Valley Hospice, Incorporated, the staff includes one registered nurse and four licensed practical nurses. One physician is also part of their team. This group of eight employees works together to provide care in the home. They help with daily tasks and medical needs. You can expect them to visit regularly to check on the patient. And they will talk with you about any changes in condition. They aim to keep the patient in a familiar setting. This approach provides a sense of peace for many people. It is a team effort designed to support everyone involved in the care process.
What to Ask When Choosing a Hospice Provider
Selecting a hospice team is a big decision for your family. You should ask questions to understand how they will help you. First, ask how quickly a nurse can get to your home if an emergency happens at night. Second, ask how they handle pain management and medicine delivery. Third, find out how often the nurse will visit the patient. Finally, ask what kind of support they offer to family members after a loss. These questions help you see if their style matches your needs. You deserve clear answers about their response times and their support services. Do not feel rushed when you talk to them. Take your time to get the information you need before you decide on a provider for your loved one.
Preserve Your Family Stories
During this time, capturing memories and family wisdom can be a meaningful project. We provide tools to help you record and save these stories for future generations.
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