JOURNEY HOSPICE
Provider Information
- Address
- 314 SOUTH WELLS STREET
SISTERSVILLE, WV 26175 - Ownership Type
- Non-Profit
- Medicare Certified Since
- May 9, 1991
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Physicians | 1 |
| Volunteers | 2 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what JOURNEY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- General inpatient care (for pain or symptoms that cannot be managed elsewhere)
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how JOURNEY HOSPICE compares to hospices nationwide.
8.4 minutes
of nurse care per routine home care day, on average
That is the 11th percentile among hospices nationally. The national median is about 12 minutes.
20
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.4 min
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.2%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.4%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits61.6%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care13.2%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months23.7%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.3%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.6%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)89th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$10,587 · 12th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 71.8% of patients or more. Most hospices score above 90 percent.
- Pain screening98.2%
- Pain assessment100%
- Breathing difficulty screening99.1%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life71.8%
- All care steps completed97.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer36%
- Dementia12%
- Heart and circulatory disease14%
- Lung and respiratory disease17%
- Other conditions20%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Serving Sistersville with Compassion
Journey Hospice provides end-of-life care for families in Sistersville and throughout Tyler County. They focus on comfort, dignity, and quality of life for every person they serve. Whether you need support at home or in a facility, their team is ready to help. That is a big deal when you are facing a tough health journey. They have been a staple in the West Virginia community for many years. Choosing the right care team can bring peace to your daily life. It is about making sure your loved one feels safe, heard, and supported during their final months. You deserve a team that listens to your specific needs and responds with genuine care. Journey Hospice is committed to providing that local, hands-on support every single day. They know the area well and understand the needs of local families during difficult times.
About JOURNEY HOSPICE
Journey Hospice operates as a non-profit organization. This structure often means they prioritize patient outcomes above all else. They earned their Medicare certification back in 1991. That is over three decades of experience serving the community. What most people do not realize is that long-standing agencies often have deep roots in the local medical system. They work closely with local doctors and hospitals to ensure a smooth transition into hospice care. You are not just getting a list of services. You are getting a partner with a long history of stability in Tyler County. When you look at their history, you see a clear commitment to consistent care. They have stayed true to their mission for a very long time. It is a sign of a steady, reliable provider that knows how to handle the complexities of end-of-life care with grace.
Top-Tier Quality Care
Understanding Hospice Care in Sistersville
Hospice is about much more than just medical visits. It is a team effort designed to help your family manage symptoms while keeping your loved one at home. In a place like Sistersville, you want a team that can reach you quickly when needs change. The thing is, hospice is not just for the final days. Many families wait too long to start these services. They miss out on months of extra support, comfort, and guidance. Good hospice care includes nurses, social workers, and volunteers who visit regularly. They help with physical pain and emotional stress. It is a holistic approach to care. And that makes a massive difference for the whole family. You have the right to ask for a consultation early on. This helps you understand what is available and how a team can help you plan for the future.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider feels overwhelming. Take a deep breath. Start by asking clear, direct questions. First, ask how quickly they can get a nurse to your home in an emergency. You need to know that help is available 24/7. Second, ask how they help with pain and other difficult symptoms. A good provider will have a clear plan for your specific situation. Third, ask how they support the family emotionally. Do they offer counseling or help with daily tasks? These things matter just as much as the medical care. Finally, ask about their experience with your specific health condition. Every situation is unique, and you want a team that has seen it before. Do not be afraid to ask these questions. You are the advocate for your loved one. A good hospice team will be happy to answer everything clearly.
Preserve Your Family’s Story
Your family history is a treasure. During this time, capturing memories and stories can be a beautiful way to honor your loved one and keep their legacy alive for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
VALLEY HOSPICE, INCORPORATED
WEST VIRGINIA HOSPICE
HOSPICECARE, INC
MORGANTOWN HOSPICE, AN AMEDISYS PARTNER
HOSPICE OF BARBOUR COUNTY
GRANT MEMORIAL HOSPICE
Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.