HOSPICE OF THE PANHANDLE, INC
Provider Information
- Address
- 330 HOSPICE LANE
KEARNEYSVILLE, WV 25430 - Ownership Type
- Non-Profit
- Medicare Certified Since
- July 9, 1990
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 66 |
| Licensed Practical Nurses (LPN) | 10 |
| Physicians | 1 |
| Volunteers | 158 |
150
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE OF THE PANHANDLE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF THE PANHANDLE, INC compares to hospices nationwide.
12 minutes
of nurse care per routine home care day, on average
That is the 47th percentile among hospices nationally. The national median is about 12 minutes.
212
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12 min
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.6%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.2%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits71.6%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.4%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months44.3%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.9%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.4%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)92nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,645 · 26th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 57.9% of patients or more. Most hospices score above 90 percent.
- Pain screening99.9%
- Pain assessment100%
- Breathing difficulty screening99.9%
- Breathing difficulty treatment99.8%
- Treatment preferences discussed100%
- Beliefs and values discussed99.8%
- Bowel care for patients on opioids100%
- Visits in the last days of life57.9%
- All care steps completed99.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer29%
- Dementia13%
- Heart and circulatory disease16%
- Lung and respiratory disease10%
- Stroke11%
- Other conditions21%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Hospice of the Panhandle, Inc
Hospice of the Panhandle, Inc serves the Kearneysville area from their home base in Jefferson County. This non-profit provider offers hospice services to local families. They have been certified by Medicare since 1990. This means they have decades of experience helping neighbors through serious health changes. Their team works hard to provide care that meets federal standards. You can find them at 330 Hospice Lane in West Virginia. They stand as a local resource for those who need end of life support. If you have questions about their specific services, their phone number is 304-264-0406. It is a good idea to call them directly to see if they are a match for your needs.
About Hospice of the Panhandle, Inc
This provider operates as a non-profit organization. Non-profit status often means that extra money goes back into programs and staffing. They have held Medicare certification for over thirty years. This long history shows they know the rules and follow them well. They have a large team of 150 employees ready to help. This includes 66 registered nurses and 10 licensed practical nurses. They also have one physician on staff to guide medical decisions. One unique part of their team is their 158 volunteers. These people give their time to sit with patients and families. That is a large group of helpers. Having so many extra hands can make a big difference during a hard time. You should ask about how these volunteers work with the nursing staff. It helps to know exactly who will be in your home.
Quality Performance
What Is Hospice Care Like in KEARNEYSVILLE?
Hospice care in this part of West Virginia focuses on comfort and dignity. The goal is to manage pain and help the patient live as well as possible. It is not just about the patient. It is about the whole family. The team at this location includes many nurses and volunteers. They work together to visit your home on a regular schedule. They handle medical supplies and medicines for the patient. They also talk with the family about what to expect next. Some days might be busy with visits. Other days might be quiet. You can reach out to them at any hour if an emergency comes up. Their staff stays ready to respond when you need them most. That is the core of their service in Jefferson County. They aim to be there when things get tough for you and your loved ones.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team feels like a heavy task. It helps to have a list of questions ready. First, ask how quickly a nurse can get to your home in an emergency. You want to know the response time. Second, ask how the volunteers work with the nurses. It is good to know who will be at the bedside. Third, ask how they handle pain management for the specific needs of your loved one. Every person is different. Finally, ask what happens if the patient has to go to a hospital. You need to know the policy for extra care. Do not be afraid to ask these questions during your first meeting. A good provider will be happy to give you clear answers. They should make you feel heard and understood throughout the talk.
Preserve Your Family Stories
Your family history is a treasure. We can help you record and save the stories that matter most during this time.
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