HOSPICECARE, INC
Provider Information
- Address
- 1606 KANAWHA BOULEVARD WEST
CHARLESTON, WV 25387 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 10, 1986
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 69 |
| Licensed Practical Nurses (LPN) | 15 |
| Physicians | 12 |
| Volunteers | 114 |
259
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICECARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICECARE, INC compares to hospices nationwide.
33.1 minutes
of nurse care per routine home care day, on average
That is the 99th percentile among hospices nationally. The national median is about 12 minutes.
301
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day33.1 min
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends20.2%
Ranks better than about 95% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life98.1%
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits34.9%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.6%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months38.1%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.1%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.7%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)97th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$9,161 · 8th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 64.5% of patients or more. Most hospices score above 90 percent.
- Pain screening99.9%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.4%
- Treatment preferences discussed99.8%
- Beliefs and values discussed99.8%
- Bowel care for patients on opioids99.6%
- Visits in the last days of life64.5%
- All care steps completed99.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer27%
- Dementia29%
- Heart and circulatory disease9%
- Lung and respiratory disease10%
- Stroke8%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
HospiceCare, Inc in Charleston
HospiceCare, Inc operates out of Charleston, West Virginia. They provide end-of-life care services for patients in Kanawha County. This provider has been certified by Medicare since late 1986. They serve the local community as a freestanding hospice agency. That is a long history of service. The team offers support to patients and their families during difficult times. Their goal is to manage symptoms and focus on comfort. They work to honor the wishes of those they serve every day.
About HOSPICECARE, INC
HOSPICECARE, INC is a for-profit organization. They have maintained Medicare certification for several decades. This status means they meet federal safety and quality rules. Families should know that Medicare certification is not just a label. It acts as a baseline for care standards. The agency must pass regular audits to keep this standing. These checks cover everything from staff training to how they handle medications. Choosing a certified provider helps ensure the agency follows standard protocols. The agency has been active since 1986. That longevity provides a stable foundation for their operations. They have grown to include a large team of professionals dedicated to patient support. You can look at their official ratings to see how they perform on key quality measures compared to others.
Quality Performance
What Is Hospice Care Like in CHARLESTON?
Hospice care in Charleston focuses on keeping patients comfortable in their own homes or care facilities. The team works together to address physical pain and emotional needs. At HOSPICECARE, INC, the staff includes 69 registered nurses and 15 licensed practical nurses. They also have 12 physicians on the team. This medical group works alongside 114 volunteers to support families. Having such a large volunteer base is a unique strength. It allows for more companionship during the end-of-life process. The care team creates a plan that is specific to the patient. They visit regularly to check on health changes. You can expect them to coordinate with your primary doctor. That helps keep everyone on the same page. The main goal is to improve the quality of daily life for the patient.
What to Ask When Choosing a Hospice Provider
Asking the right questions helps you feel more confident in your choice. Start by learning how they handle emergencies after hours. You should also ask how quickly a nurse can get to your home if a crisis occurs. Another good question is how they help with emotional and spiritual needs. Do they have volunteers who can sit with a patient? You might also ask how they manage pain and other symptoms. Finally, ask about their experience with your specific health needs. Good providers will answer these questions with patience and clarity. Take your time to get the answers you need. You deserve to feel supported.
Preserve Your Family Stories
Capturing memories and life lessons is a meaningful way to honor your loved ones. Our tools help you record these stories for future generations.
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