HOSPICECARE, INC
Provider Information
CHARLESTON, WV 25387
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
HospiceCare, Inc. in Charleston
HospiceCare, Inc. serves families across Charleston, West Virginia, from their office on Kanawha Boulevard West. This team focuses on comfort and quality of life for patients facing serious illness. They provide end-of-life care that centers on the person, not just the disease. The goal is simple: to help patients live their final days with as much peace and dignity as possible. Their staff works in the Kanawha County area to support both the patient and their loved ones through a very difficult time. It is a local resource that many families rely on when they need extra support at home or in a care facility. Choosing the right hospice is a major decision for any family. Knowing that a team is nearby and ready to help can make a big difference in your daily life during this transition.
About HOSPICECARE, INC
HospiceCare, Inc. operates as a non-profit organization. This is a vital detail for families to consider. Non-profit providers often put all their extra money back into patient services and community care. They have been certified by Medicare since December 10, 1986. That is nearly four decades of service to the Charleston community. Experience like that counts for a lot when you are dealing with complex health needs. The thing is, long-term Medicare certification shows they have met strict federal standards for a long time. You can trust that they follow the rules set by the government to keep care safe and consistent. They have a deep history in this region. That history gives them a strong understanding of what families in West Virginia truly need when they reach out for help during a health crisis.
Quality Performance
Understanding Hospice Care in CHARLESTON
Finding the right care in Charleston means looking for a team that fits your family's specific values. Hospice is not about giving up. It is about choosing to focus on comfort instead of aggressive treatments that may not work. The team usually includes nurses, aides, social workers, and chaplains. They all work together to manage pain and emotional stress. The best part is that hospice care usually happens wherever you call home. This could be your own house or a nursing facility in Kanawha County. The staff visits you on a regular schedule to make sure symptoms stay under control. And if there is an emergency, they are on call 24/7 to answer your questions. It is a team effort designed to lift the burden off your shoulders so you can focus on being a family member again.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions before you sign any paperwork. First, ask how quickly they can start services once a doctor makes a referral. Time is often short, and you need to know they can arrive when you need them. Second, ask how they handle pain management and symptoms during the night or on weekends. You need to know that support is truly available around the clock. Third, ask how they support the family after a loved one passes away. Grief counseling is a standard part of hospice, but every provider does it differently. Finally, ask about their staff's experience with your specific diagnosis. Some teams have special training for certain conditions. Don't be afraid to speak up. The right provider will be happy to answer these questions and put your mind at ease.
Preserve Your Family's Stories
Your loved one has a lifetime of memories, wisdom, and stories that deserve to be kept safe for future generations to cherish.
Start Recording MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.