VCU HEALTH HOSPICE AT HOME BY BAYADA
Provider Information
- Address
- TWO PARAGON BUILDING, 6802 PARAGON PLACE SUITE 201
RICHMOND, VA 23230 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 31, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Volunteers | 1 |
11
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what VCU HEALTH HOSPICE AT HOME BY BAYADA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how VCU HEALTH HOSPICE AT HOME BY BAYADA compares to hospices nationwide.
14.4 minutes
of nurse care per routine home care day, on average
That is the 71st percentile among hospices nationally. The national median is about 12 minutes.
39
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.4 min
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.6%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life88.2%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits46.1%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.7%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months10.7%
Ranks better than about 95% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care14.3%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.8%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)96th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$8,563 · 7th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 49.6% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed99.8%
- Bowel care for patients on opioids100%
- Visits in the last days of life49.6%
- All care steps completed99.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer42%
- Dementia17%
- Heart and circulatory disease10%
- Lung and respiratory disease7%
- Stroke10%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
VCU Health Hospice at Home by BAYADA
VCU Health Hospice at Home by BAYADA serves families in the Richmond area from their office on Paragon Place. This freestanding hospice provider offers care for patients who need comfort and support at the end of life. They have been certified by Medicare since early 2022. The agency also holds accreditation from the Accreditation Commission for Health Care. This status shows they meet specific standards for quality and safety. Choosing a hospice agency is a big step for your family. This team works within Henrico County to provide care directly where the patient lives. They focus on meeting the needs of those they serve in the Richmond community. It is a local option for families seeking expert medical support at home.
About VCU Health Hospice at Home by BAYADA
This agency operates as a for-profit provider. They have been part of the Medicare program since March 2022. The Accreditation Commission for Health Care reviews their work. This group sets high bars for medical care and patient rights. When a hospice earns this stamp of approval, it means they pass a thorough review. They must show they follow strict rules for how they treat patients. Families should look for this accreditation because it proves the agency values quality. The team includes 11 employees, with three registered nurses on staff. They also work with one volunteer to support their mission. You can use these facts to learn about their structure. Knowing how a team is built helps you feel better about your choice. They bring professional care into your home setting to help with pain and symptoms.
Quality Overview
What Is Hospice Care Like in Richmond?
Hospice care in Richmond focuses on comfort for patients and support for their loved ones. The team comes to your home to manage pain and other symptoms. They help families spend more time together in a peaceful way. You can expect regular visits from nurses and other staff members. This provider has three registered nurses who lead the care plan. They work with the patient and family to set goals for comfort. The staff also includes a volunteer to assist with personal needs. This small team size allows for focused attention on every patient in their care. Richmond families often choose home-based hospice to stay in a familiar place. It changes the focus from curing an illness to improving quality of life. This shift allows for more rest and less stress during a difficult time.
What to Ask When Choosing a Hospice Provider
You have the right to ask questions before you pick a hospice agency. Start by asking how quickly a nurse can get to your home if an emergency happens. Ask how they handle pain management at night or on the weekends. You should also ask about the role of the volunteer in their care plan. Ask for clear details on how the team communicates with your family doctor. It helps to know how they will support your emotional needs too. Make sure you understand the full range of services they offer. These questions help you see if their style matches what your family needs. Do not be afraid to ask for more information if something is not clear. You deserve to feel confident in the care your loved one gets.
Keep Your Family Stories Alive
Your loved one has a unique life story that deserves to be remembered. We provide simple tools to help you record and save these memories for your children and grandchildren.
Preserve MemoriesOther Hospice Providers Nearby
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BRISTOL HOSPICE - RICHMOND, L.L.C.
JAMES RIVER HOME HEALTH AND HOSPICE
ENHABIT HOSPICE (RICHMOND)
KIRVA HOSPICE
GENTIVA
Helpful Guides for Families
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.