VCU HEALTH HOSPICE AT HOME BY BAYADA
Provider Information
- Address
- TWO PARAGON BUILDING, 6802 PARAGON PLACE SUITE 201
RICHMOND, VA 23230 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 31, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Volunteers | 1 |
11
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what VCU HEALTH HOSPICE AT HOME BY BAYADA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how VCU HEALTH HOSPICE AT HOME BY BAYADA compares to hospices nationwide.
14.4 minutes
of nurse care per routine home care day, on average
That is the 71st percentile among hospices nationally. The national median is about 12 minutes.
39
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.4 min
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.6%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life88.2%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits46.1%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.7%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months10.7%
Ranks better than about 95% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care14.3%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.8%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)96th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$8,563 · 7th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 49.6% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed99.8%
- Bowel care for patients on opioids100%
- Visits in the last days of life49.6%
- All care steps completed99.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer42%
- Dementia17%
- Heart and circulatory disease10%
- Lung and respiratory disease7%
- Stroke10%
- Other conditions15%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
VCU Health Hospice at Home by BAYADA
This hospice provider operates in Richmond, Virginia, to serve patients in their own homes. The team offers end-of-life care focused on comfort and symptom management. They have been certified by Medicare since March of 2022. The organization holds accreditation from the Accreditation Commission for Health Care. This group reviews care standards to ensure they meet high benchmarks. Families living in the Henrico area can contact the office at 804-525-1350 for more information. Their base is at 6802 Paragon Place in Richmond. Choosing a local provider often helps with faster response times for your loved one. The staff works hard to coordinate care needs within the community. It is a freestanding hospice provider. This means they operate independently rather than as a department inside a hospital building. They focus strictly on hospice services for their patients.
About VCU Health Hospice at Home by BAYADA
This provider functions as a for-profit organization. They have maintained Medicare certification for over two years now. The Accreditation Commission for Health Care reviews their work regularly. This organization sets rules for how hospice teams should provide care. They check that the team follows safety rules and medical laws. This process helps keep the quality of care high for every person. The team includes 11 employees total, which includes three registered nurses and one volunteer. That is a small, focused group. Families should know that accreditation proves a third party has inspected their operations. It adds a layer of oversight to the care your loved one receives. You can ask them about their specific experience with your situation. They can explain how their team size works for your needs. Knowing these details helps families feel more informed during the hospice selection process.
Quality Performance Summary
What Is Hospice Care Like in RICHMOND?
Richmond offers many hospice options for families seeking support. Most agencies provide care wherever the patient lives. This includes private homes or assisted living facilities in Henrico County. The goal is to keep the patient comfortable and pain-free. A team typically includes nurses, aides, and social workers. This specific provider employs three registered nurses to assist with medical needs. They also have one volunteer available to offer extra companionship. Most hospice agencies in this area provide 24-hour phone support for emergencies. That is a standard feature in Virginia. You can ask them how they manage weekend or night needs. Some teams use a rotation of staff to cover all hours. Others have set schedules. Understanding how they handle off-hours care helps you prepare for any sudden changes. You deserve to know exactly who will answer the phone when you need help at night.
What to Ask When Choosing a Hospice Provider
- How quickly can a nurse arrive if a medical emergency happens?
- What specific roles will the three registered nurses play in my care?
- How does the team support family members who are grieving?
- Can you explain the results of your most recent patient satisfaction surveys?
Ask these questions to get a clear picture of the care provided. Do not be afraid to ask for details about their daily routine. You need to know how they plan to help your family through this process. A good provider will be happy to explain their methods. They should be clear about what they can and cannot do. Take notes during your talk to compare different agencies later. This helps you make a choice that fits your specific needs and situation. Good communication is the foundation of a strong hospice relationship.
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Capture memories and life lessons for your children and grandchildren to enjoy for years.
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