JAMES RIVER HOME HEALTH AND HOSPICE
Provider Information
RICHMOND, VA 23236
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care in Richmond
James River Home Health and Hospice serves families in Richmond, Virginia, and the surrounding Chesterfield area. They focus on providing comfort and support for patients who have a life-limiting illness. Choosing a hospice team is a deeply personal decision for your loved ones. You want a team that feels like a partner during a very difficult time. This provider offers specialized care right where you live. They work to keep patients comfortable in their own homes. That is the main goal of their hospice mission. Their office on Arboretum Parkway acts as a hub for their nursing and support staff. It is a local resource for families in the 23236 zip code who need extra help at home. They have been a part of the local healthcare landscape since 2017. If you live nearby, they are a team you can reach out to for support.
About James River Home Health and Hospice
James River Home Health and Hospice is a for-profit provider. They first received their Medicare certification on May 15, 2017. Being certified means they meet federal standards for hospice care. That is a big deal because it ensures they follow specific rules for patient safety. Families should know that for-profit status does not change the high level of care they provide. Their team focuses on managing symptoms and helping family members cope with the transition. They offer care that respects the wishes of the patient above all else. The thing is, choosing a provider is about finding the right fit for your family's unique needs. You can call them at (804) 272-3300 to ask how they support patients in their daily routines. They are ready to answer your questions about how their specific care model works for your situation.
Quality of Care Insight
Understanding Hospice Care in Richmond
Hospice care in Virginia is designed to provide comfort rather than a cure. It is for patients with a life-limiting illness who want to focus on their quality of life. The care is provided by a team. This team includes nurses, doctors, social workers, and volunteers. They all work together to support the patient and the entire family. In Richmond, many hospice providers come to your house. This means you do not have to travel to a hospital or a clinic. It keeps the patient in a familiar place they love. That helps lower stress for everyone involved. The service is covered by Medicare for those who qualify. It is a benefit that many people have earned through years of work. You should never feel like you have to handle these complex health challenges all on your own. Help is available to you right now.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is hard. You want to make sure you ask the right questions. Start by asking how quickly a nurse can get to your home in an emergency. This is vital for peace of mind. You should also ask how they handle pain management at night or on the weekends. Emergencies do not follow a 9-to-5 schedule. Another good question is how they support the family after the patient passes. This is called bereavement care. It is a very important part of the healing process. Finally, ask about their staff. You want to know who will be coming into your home. Will it be the same people each time? Building a relationship with the care team makes a big difference. Do not be afraid to ask these questions. You deserve clear answers before you make your final choice.
Preserve Your Family's History
Your loved one's life is full of stories that deserve to be remembered forever. We can help you capture these memories for your family to cherish for years to come.
Start Preserving StoriesOther Hospice Providers Nearby
Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.