HospiceScout

BRISTOL HOSPICE - RICHMOND, L.L.C.

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
7400 BEAUFONT SPRINGS DRIVE, SUITE 105
RICHMOND, VA 23225
Ownership Type
For-Profit
Medicare Certified Since
June 14, 2023

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for BRISTOL HOSPICE - RICHMOND, L.L.C.
RoleStaff Count
Registered Nurses (RN)4
Volunteers0

10

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what BRISTOL HOSPICE - RICHMOND, L.L.C. reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2023.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how BRISTOL HOSPICE - RICHMOND, L.L.C. compares to hospices nationwide.

12 minutes

of nurse care per routine home care day, on average

That is the 47th percentile among hospices nationally. The national median is about 12 minutes.

44

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12 min

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.5%

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95.9%

    Ranks better than about 69% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits55.3%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months29.6%

    Ranks better than about 70% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care18.5%

    Ranks better than about 9% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)74th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$19,215 · 56th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 76.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.5%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed99.5%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life76.3%
  • All care steps completed98.9%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer13%
  • Dementia46%
  • Heart and circulatory disease13%
  • Stroke7%
  • Other conditions17%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Richmond

Bristol Hospice - Richmond, L.L.C. serves the Richmond, Virginia area from their office on Beaufont Springs Drive. They focus on providing comfort and support for patients during their final months of life. The team works to manage pain and help families navigate the emotional journey of end-of-life care. Choosing the right hospice is a deeply personal decision. This provider offers services right in the heart of Richmond City, making them a local option for those living in the 23225 zip code. Their goal is to ensure that every patient feels seen, heard, and cared for throughout their time with them. It is all about dignity and keeping the patient as comfortable as possible. They aim to make these days count by focusing on quality of life above all else. This approach brings peace to many families during a very difficult season of life.

About BRISTOL HOSPICE - RICHMOND, L.L.C.

This hospice has been Medicare certified since June 14, 2023. They operate as a for-profit organization, which is common in the current healthcare landscape. What does that mean for you? It simply describes their business structure, but it does not change the core mission of hospice care. Every Medicare-certified hospice must follow strict federal rules to ensure patients get high-quality care. Bristol Hospice - Richmond, L.L.C. is held to these same high standards. You can find them at 7400 Beaufont Springs Drive, Suite 105. If you have questions about their specific programs, calling them at (804) 554-5530 is your best first step. The staff can walk you through how they handle daily care and support for family members. Understanding these basics helps you feel more prepared when it is time to make a choice. You deserve to feel confident in the team you pick.

Quality Rating Spotlight

Bristol Hospice - Richmond, L.L.C. holds a strong 4.5 out of 5-star overall rating from CMS. They also earned a 4.5 out of 5-star rating for their quality of care. These scores show that they perform well on the Hospice Care Index, which measures how providers handle patient needs and comfort.

Understanding Hospice Care in Richmond

Richmond offers several hospice options, but finding the right fit takes a little time. Hospice is not just for the final days. It is a service meant to improve comfort for months. The team usually includes nurses, aides, social workers, and chaplains. They all work together to support the patient and the family. Most care happens at home, but some families use inpatient units if symptoms get too hard to manage. The main goal is to reduce pain and help the patient live as fully as possible. Some people worry that choosing hospice means giving up. That is not true. It means choosing to focus on comfort and family time. You are shifting the goal from curing a disease to caring for the person. This shift can bring a lot of relief to everyone involved. Richmond families have access to these resources to help them through this transition.

What to Ask When Choosing a Hospice Provider

You have the right to ask many questions before you sign on with a provider. Start by asking how quickly a nurse can get to your home if an emergency happens at night. This is a big deal because symptoms can change fast. You should also ask how they support family members after a loss. Grief support is a huge part of what a good hospice offers. Ask them to explain their typical visit schedule. Will the same nurse come every time? Getting to know the team makes a big difference in your comfort level. Do not be afraid to ask about their experience with your specific health condition. They should be able to explain their plan in plain language you can easily understand. If they use too much medical jargon, ask them to slow down. You need clear answers to make the best choice for your loved one.

Keep Your Family Stories Alive

Your loved one has a lifetime of memories worth sharing. We can help you record their unique history and preserve your family legacy for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.