BON SECOURS HOSPICE AND PALLIATIVE CARE
Provider Information
RICHMOND, VA 23223
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Compassionate Care in Richmond
Bon Secours Hospice and Palliative Care serves families in Richmond, Virginia. They provide expert end-of-life care and support services. Their team focuses on comfort and dignity for every patient. They work hard to meet the needs of those facing serious illness. Families in the Richmond area rely on their experience during difficult times. This provider is dedicated to helping patients live their final days with peace. Their goal is to manage pain and provide emotional support. You can find their office located at 2603 Nine Mile Rd. They serve the community with a deep commitment to care. Choosing the right hospice is an important step for your loved one. This team aims to be a steady guide for you and your family.
About Bon Secours Hospice and Palliative Care
Bon Secours Hospice and Palliative Care operates as a non-profit organization. They have been Medicare certified since February 1993. This long history shows a steady commitment to serving the public. Medicare certification means they follow strict federal rules for quality. Families should know that non-profit providers often put all resources back into patient care. This can mean more focus on your loved one's specific needs. They offer both hospice and palliative care options. Palliative care helps with symptoms, while hospice focuses on end-of-life comfort. You can reach their office directly at (804) 309-3660 to learn more. Their team is ready to answer your questions about their services. They want to ensure you feel informed about your care choices. Their longevity in the community speaks to their experience in hospice care.
Quality Performance
Understanding Hospice Care in Richmond
Choosing hospice care in Richmond is a personal decision for your family. Hospice care is not about giving up on hope. It is about choosing comfort and quality of life for your loved one. Many people in Richmond use these services to stay at home. Care teams usually include doctors, nurses, and social workers. They work together to support the patient and the family. You might receive help with medical supplies or emotional support. Medicare covers these services for eligible patients. It is vital to find a team that listens to your family's needs. You deserve to feel supported and heard during this time. Local providers like Bon Secours are part of the Richmond health network. They can help you navigate the challenges of serious illness. Take your time to talk with them about your specific situation.
What to Ask When Choosing a Hospice Provider
Finding the right provider can feel hard, but you are not alone. Ask these questions to help you make a good choice:
- How quickly can your team get to my home in an emergency?
- What specific services do you provide for pain and symptom relief?
- How do you support family members who are grieving?
- Can you tell me about your experience with my loved one's specific condition?
These questions help you see if the provider is a good fit. Pay attention to how they answer you. Do they sound kind and patient? Do they explain things in a way you can understand? You want a team that works well with your family's values. Do not be afraid to ask for more information. You deserve to be fully informed before you decide. Your peace of mind is very important throughout this process.
Preserve Your Family's Story
This time is precious for your family. Capture and save the memories, stories, and wisdom of your loved ones to keep their legacy alive for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.