HospiceScout

AMEDISYS HOSPICE OF RICHMOND

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
201 CONCOURSE BLVD
GLEN ALLEN, VA 23059
Ownership Type
For-Profit
Medicare Certified Since
September 14, 2006

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for AMEDISYS HOSPICE OF RICHMOND
RoleStaff Count
Registered Nurses (RN)6
Licensed Practical Nurses (LPN)1
Volunteers7

26

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what AMEDISYS HOSPICE OF RICHMOND reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2015.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how AMEDISYS HOSPICE OF RICHMOND compares to hospices nationwide.

18.8 minutes

of nurse care per routine home care day, on average

That is the 93rd percentile among hospices nationally. The national median is about 12 minutes.

42

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day18.8 min

    Ranks better than about 93% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends13.3%

    Ranks better than about 84% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.7%

    Ranks better than about 84% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits32.6%

    Ranks better than about 76% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care3%

    Ranks better than about 73% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months40.9%

    Ranks better than about 38% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care1.5%

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)83rd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$11,328 · 16th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 84.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life84.6%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer21%
  • Dementia22%
  • Heart and circulatory disease15%
  • Lung and respiratory disease14%
  • Stroke5%
  • Other conditions24%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About Amedisys Hospice of Richmond

Amedisys Hospice of Richmond serves the Glen Allen area from its location on Concourse Boulevard. This team offers specialized end of life care for patients in Henrico County. They hold accreditation from the Community Health Accreditation Partner, known as CHAP. This means they meet high national standards for health and safety. The team focuses on comfort and symptom management for those with life limiting illnesses. They have been certified by Medicare since 2006. This long history shows a steady commitment to serving local families. Choosing a hospice provider is a major decision. You want to pick a team with a proven track record. This group brings experience to the bedside. They work to support both the patient and their loved ones through each stage of the process.

About AMEDISYS HOSPICE OF RICHMOND

This provider operates as a for-profit hospice agency. They function as a freestanding hospice, which means they focus solely on end of life services. Their accreditation through CHAP is a big deal for families. It shows that an outside group checked their work and found it meets strict quality marks. The agency employs 26 staff members to handle daily needs. This group includes 6 registered nurses and 1 licensed practical nurse. They also work with 7 volunteers who give their time to support patients. Being a larger, established provider often means they have more resources to draw from. You should ask how these staff members coordinate care with your primary doctor. Clear communication keeps everyone on the same page. That is how you get the best possible care for your family member during a hard time.

High Quality Standards

This provider holds top marks for both overall performance and quality of care. These ratings come from the CMS Hospice Care Index, which measures how well a hospice meets patient needs.

What Is Hospice Care Like in GLEN ALLEN?

Hospice care in Glen Allen focuses on comfort when a cure is no longer the goal. It helps patients live their remaining days with dignity. The team comes to wherever the patient lives, whether that is a private home or a care facility. Amedisys Hospice of Richmond uses a team approach to manage pain and emotional needs. Their staff includes registered nurses who visit to check on symptoms. Volunteers are also part of the team to offer extra companionship. Most people do not realize that hospice care is about living well. It is not just about the end of life. The nurses and staff work together to create a plan that fits the specific needs of each person. And that is why having a team of 26 dedicated people makes a real difference in the level of care provided.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask questions before you sign any paperwork. Start by asking how the team handles pain management after hours. It is important to know who to call in the middle of the night. You should also ask how often a nurse will visit the home. Some families prefer daily visits, while others need less frequent check-ins. Ask how the hospice supports family caregivers who may feel tired or overwhelmed. Do they have volunteers who can sit with the patient for a few hours? This break is often called respite care. Finally, ask if they have experience with the specific diagnosis of your loved one. A good hospice will answer these questions with honesty. They should be clear about what they can do to help your family during this time.

Keep Your Family Stories Alive

Your loved one has a lifetime of memories that deserve to be remembered. Recording these stories provides comfort for your family and creates a lasting gift for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.