CARILION FRANKLIN MEMORIAL HOSPITAL
Provider Information
- Address
- 453 S MAIN ST
ROCKY MOUNT, VA 24151 - Ownership Type
- Non-Profit
- Medicare Certified Since
- June 29, 1994
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Physicians | 1 |
| Volunteers | 14 |
11
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Compassionate Care at Carilion Franklin Memorial Hospital
Carilion Franklin Memorial Hospital serves the Rocky Mount community with dedicated hospice support. Families in Virginia often look for care that balances medical skill with a gentle touch. This provider offers that balance right here in Franklin County. They focus on comfort, dignity, and peace for every person they serve. Whether you are just starting to explore options or need immediate support, their team is ready to help. Having a local resource makes a big difference when you are navigating a difficult time. You deserve to know that your loved one is in good hands close to home.
About Carilion Franklin Memorial Hospital
Carilion Franklin Memorial Hospital has been a Medicare-certified provider since June 29, 1994. That is over 30 years of history. Being a non-profit organization, their focus remains on patient outcomes rather than profit margins. That is a big deal for families who want to ensure care is driven by values. They have built a long-standing reputation for steady, reliable service in the Rocky Mount area. You should know that they meet strict national standards for quality. This gives you one less thing to worry about during a stressful season of life. They are located at 453 S Main St, which makes them very accessible for local families. Choosing a provider with such deep roots in the community can provide a sense of comfort and stability when you need it most.
Top-Tier Quality Ratings
Understanding Hospice Care in Rocky Mount
Hospice is about more than just medical help. It is about helping your loved one live their remaining days with as much joy as possible. In Rocky Mount, this means having a team that knows the area and the people. The thing is, many families wait too long to call for help. Hospice is not just for the final few days of life. It can provide months of support for both the patient and the entire family. They help with pain, manage symptoms, and offer emotional support that is often hard to find elsewhere. And remember, you do not have to walk this path alone. Local providers like this one are designed to walk beside you, offering guidance and a helping hand through every step of the journey.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team is a personal decision. You need to feel confident in the people entering your home. Start by asking how quickly they can respond if a crisis happens at night. It is also good to ask how they handle pain management and comfort needs. You might want to know how often a nurse will visit your home. And always ask about their volunteer support programs. These volunteers often provide a listening ear or help with small errands. Here is the thing—there is no such thing as a bad question. Ask until you feel sure. The right team will be happy to answer everything clearly and patiently. They should make you feel heard and respected during this important process.
Preserve Your Family's Story
Every person has a unique life story that deserves to be remembered. During this time, capturing memories and wisdom for future generations can be a beautiful way to honor your loved one.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
How to Start the Hospice Conversation: A Practical Guide
Struggling to talk about end-of-life care? Learn how to start the hospice conversation with your aging parents using these compassionate, expert-backed tips.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.