HOSPICE & PALLIATIVE CARE OF VIRGINIA
Provider Information
NORTON, VA 24273
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care in Norton
Hospice & Palliative Care of Virginia serves families across Norton, Virginia. They provide end-of-life care focused on comfort and dignity. Being located at 18 Seventh Street, NW, they are a central resource for the local community. The team works to manage pain and symptoms for those with serious illness. That is their main goal. They help patients stay in their own homes whenever possible. It is all about keeping people comfortable. Their staff understands the local area and the needs of people in Norton City. When you choose a provider, you want someone who knows your neighborhood. This team has been certified by Medicare since 1994. That shows they have been around for a long time. They have deep roots in this part of Virginia. Choosing a partner for hospice is a big step for any family. You need someone you can trust to be there when things get tough.
About HOSPICE & PALLIATIVE CARE OF VIRGINIA
This provider operates under an 'Other' ownership category. They have been Medicare certified since September 22, 1994. That is over three decades of service. Most families find comfort in knowing a provider has a long track record. It shows they have met federal standards for a long time. The thing is, every hospice is a bit different. You should always call them to ask about their specific staff. Ask about their nurses and if they have volunteers. You want a team that fits your family's personal needs. They are located in Suite 302, which is easy to find in the downtown area. And they are ready to talk when you are ready to reach out. You can call them at (276) 679-7212 to ask questions. Do not feel rushed. It is your right to learn exactly how they will support your loved one during this time.
Quality Ratings
Understanding Hospice Care in NORTON
Hospice care in rural areas like Norton relies on strong community ties. Families here often prefer to keep care close to home. The goal is to provide medical, emotional, and spiritual support. It is not just about the medicine. It is about the person. Nurses, social workers, and aides visit the home regularly. They help manage symptoms so the patient can spend time with family. But it is also about supporting the people who care for them. Caregiving is hard work. You do not have to do it alone. Most hospice teams in this region offer help 24 hours a day. If you have an emergency at 2:00 AM, you can call them. That is the standard of care you should expect. Knowing someone is just a phone call away brings great peace of mind to many families in the mountains.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a personal journey. You should feel comfortable with the people who enter your home. Here are a few things to ask during your first meeting. First, ask how quickly a nurse can get to your home in an emergency. You want to know they are reliable. Second, ask what kind of support they provide for family members after the patient passes. Grief support is a key part of hospice. Third, ask how they handle pain management. Every patient has different needs. You want to know they have a plan for yours. And do not forget to ask about their volunteers. They can offer extra companionship that makes a big difference. Take notes when you talk to them. It helps to look back at what they said later. Trust your gut feeling when you talk to their staff.
Keep Your Family Stories Alive
Your loved one has a lifetime of stories and memories. Now is the perfect time to capture those moments for the next generation. We can help you preserve these precious tales in a simple, lasting way.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.