CENTRA HEALTH, HOSPICE OF THE HILLS
Provider Information
- Address
- 2097 LANGHORNE ROAD
LYNCHBURG, VA 24501 - Ownership Type
- Non-Profit
- Medicare Certified Since
- June 24, 1994
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 24 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 3 |
| Volunteers | 68 |
58
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CENTRA HEALTH, HOSPICE OF THE HILLS reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CENTRA HEALTH, HOSPICE OF THE HILLS compares to hospices nationwide.
9.9 minutes
of nurse care per routine home care day, on average
That is the 24th percentile among hospices nationally. The national median is about 12 minutes.
167
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.9 min
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.2%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life87.2%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits82.5%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care1.9%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months55.5%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.6%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)81st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,721 · 49th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 55% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life55%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer29%
- Dementia5%
- Heart and circulatory disease16%
- Lung and respiratory disease10%
- Stroke24%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Providing Compassionate Care in Lynchburg
Centra Health, Hospice of the Hills serves the Lynchburg community with dedicated end-of-life support. Located at 2097 Langhorne Road, this provider focuses on comfort and dignity for families. They offer specialized medical care and emotional guidance during difficult times. Choosing the right hospice is a major decision for any family. This team works hard to ensure patients feel peaceful in their own surroundings. They bring professional help right to your door. It is a local option for those living in the 24501 area. Their long history in the region shows a deep commitment to the people of Virginia. You deserve clear facts when making these choices. That is why looking at their specific care ratings helps you understand the quality they provide.
About Centra Health, Hospice of the Hills
Centra Health, Hospice of the Hills operates as a non-profit organization. This structure often means their primary focus stays on patient needs rather than profits. They have been Medicare certified since June 24, 1994. That is over three decades of experience in the field. Think about that for a second. They have supported families through many changes in healthcare. Because they are non-profit, they often reinvest funds back into their programs and staff. This can lead to a more consistent level of care for your loved one. Families should know that this provider meets federal standards for safety and quality. They have proven they can handle the complex needs of hospice patients over a very long time. It is a stable choice for those who want a trusted local partner in their care journey.
Quality Performance Snapshot
Understanding Hospice Care in Lynchburg
Hospice is not about giving up hope. It is about choosing a different kind of care. In Lynchburg, families have access to teams that manage pain and provide emotional support. The goal is to make every day as comfortable as possible. Most people think hospice only happens in a hospital. But the truth is, most care happens right at home. This allows your loved one to stay in a familiar space. They get visits from nurses, aides, and chaplains who understand the local culture. These teams work to reduce stress for the whole family. They help handle medications and equipment, too. That takes a huge burden off your shoulders. You do not have to walk this path alone. Having professional eyes on the situation brings peace of mind to everyone involved.
What to Ask When Choosing a Hospice Provider
Choosing the right team requires asking the right questions. Do not be afraid to be direct. Start by asking how quickly a nurse can arrive in an emergency. This is vital for your comfort. Next, ask how they handle pain management at night or on weekends. You need to know that help is available around the clock. Ask about the specific volunteers they have. Can they sit with your loved one when you need a quick break? Finally, ask how they involve the family in the care plan. You are the expert on your loved one. The hospice team should listen to your input. Good communication makes all the difference in the world. Write these down before your first meeting so you do not forget anything important.
Keep Their Stories Alive
Your loved one has a lifetime of wisdom and memories. We can help you record these stories to keep them safe for future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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GOOD SAMARITAN HOSPICE INC
THE MEDICAL TEAM
Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Creating a Living Will Checklist: A Hospice Care Guide
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Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.