HospiceScout

CENTRA HEALTH, HOSPICE OF THE HILLS

Provider Information

Address
2097 LANGHORNE ROAD
LYNCHBURG, VA 24501
Ownership Type
Non-Profit
Medicare Certified Since
June 24, 1994

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Providing Compassionate Care in Lynchburg

Centra Health, Hospice of the Hills serves the Lynchburg community with dedicated end-of-life support. Located at 2097 Langhorne Road, this provider focuses on comfort and dignity for families. They offer specialized medical care and emotional guidance during difficult times. Choosing the right hospice is a major decision for any family. This team works hard to ensure patients feel peaceful in their own surroundings. They bring professional help right to your door. It is a local option for those living in the 24501 area. Their long history in the region shows a deep commitment to the people of Virginia. You deserve clear facts when making these choices. That is why looking at their specific care ratings helps you understand the quality they provide.

About Centra Health, Hospice of the Hills

Centra Health, Hospice of the Hills operates as a non-profit organization. This structure often means their primary focus stays on patient needs rather than profits. They have been Medicare certified since June 24, 1994. That is over three decades of experience in the field. Think about that for a second. They have supported families through many changes in healthcare. Because they are non-profit, they often reinvest funds back into their programs and staff. This can lead to a more consistent level of care for your loved one. Families should know that this provider meets federal standards for safety and quality. They have proven they can handle the complex needs of hospice patients over a very long time. It is a stable choice for those who want a trusted local partner in their care journey.

Quality Performance Snapshot

This provider holds a perfect 5/5 star rating for overall quality and care. While their clinical care scores are excellent, their patient satisfaction score is 3/5 stars. This suggests they are very strong in medical tasks but may have room to grow in how they communicate with families.

Understanding Hospice Care in Lynchburg

Hospice is not about giving up hope. It is about choosing a different kind of care. In Lynchburg, families have access to teams that manage pain and provide emotional support. The goal is to make every day as comfortable as possible. Most people think hospice only happens in a hospital. But the truth is, most care happens right at home. This allows your loved one to stay in a familiar space. They get visits from nurses, aides, and chaplains who understand the local culture. These teams work to reduce stress for the whole family. They help handle medications and equipment, too. That takes a huge burden off your shoulders. You do not have to walk this path alone. Having professional eyes on the situation brings peace of mind to everyone involved.

What to Ask When Choosing a Hospice Provider

Choosing the right team requires asking the right questions. Do not be afraid to be direct. Start by asking how quickly a nurse can arrive in an emergency. This is vital for your comfort. Next, ask how they handle pain management at night or on weekends. You need to know that help is available around the clock. Ask about the specific volunteers they have. Can they sit with your loved one when you need a quick break? Finally, ask how they involve the family in the care plan. You are the expert on your loved one. The hospice team should listen to your input. Good communication makes all the difference in the world. Write these down before your first meeting so you do not forget anything important.

Keep Their Stories Alive

Your loved one has a lifetime of wisdom and memories. We can help you record these stories to keep them safe for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.