WESTMINSTER AT HOME (HOSPICE)
Provider Information
- Address
- 3311 OLD FOREST ROAD 201
LYNCHBURG, VA 24501 - Ownership Type
- Non-Profit
- Medicare Certified Since
- January 7, 2015
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Volunteers | 6 |
11
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what WESTMINSTER AT HOME (HOSPICE) reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2015.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how WESTMINSTER AT HOME (HOSPICE) compares to hospices nationwide.
8.9 minutes
of nurse care per routine home care day, on average
That is the 15th percentile among hospices nationally. The national median is about 12 minutes.
25
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.9 min
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends14%
Ranks better than about 86% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life99.3%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits65.4%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care12%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months44%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,663 · 32nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 90% of patients or more. Most hospices score above 90 percent.
- Pain screening97.5%
- Pain assessment91.3%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed97.5%
- Bowel care for patients on opioids95.5%
- Visits in the last days of life90%
- All care steps completed91.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer24%
- Dementia16%
- Heart and circulatory disease13%
- Stroke14%
- Other conditions32%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care at Westminster at Home
Westminster at Home (Hospice) provides dedicated end-of-life care in Lynchburg, Virginia. They serve families throughout Lynchburg City with a focus on comfort and dignity. The team handles the physical, emotional, and spiritual needs of their patients. They know this is a hard time for everyone involved. Their goal is to make each day count for the patient and their loved ones. That is their primary mission. You can find them at 3311 Old Forest Road, suite 201. If you need support, you can reach their office directly at (434) 386-3800. They work hard to bring peace to your home when it is needed most. Choosing a local provider often means getting faster responses during urgent moments. It is good to have experts nearby who understand the local community well.
About Westminster at Home (Hospice)
This provider operates as a non-profit organization. That is a big deal for families seeking care. Non-profits often put all their resources back into patient services. They have been Medicare certified since January 7, 2015. That is nearly a decade of service to the Lynchburg area. Longevity like that shows a deep commitment to the community. Families should know that non-profit hospices often focus more on the mission than the bottom line. You want a team that cares about your family's story. Westminster at Home has built a long track record here. They understand the local landscape of care in Virginia. When you speak with them, ask about their specific team approach. Most providers use a group of nurses, aides, and chaplains to help. It is a team effort to keep your loved one comfortable and safe at home.
High Quality Standards
Understanding Hospice Care in Lynchburg
Finding the right hospice in Lynchburg means looking at more than just a name. You need a partner who knows the local doctors and hospitals. The thing is, hospice is not just for the very last days. It is meant to improve the quality of life for months, not just hours. Many people wait too long to call. They miss out on months of extra support and pain management. That is a shame. You deserve help with medicines, equipment, and emotional stress. The local system here is designed to wrap around your family. It keeps your loved one in their own bed, surrounded by their own things. That is the true value of hospice. It turns a scary medical situation into a manageable family experience. Reach out early to learn how they can help you right now.
What to Ask When Choosing a Hospice Provider
You have a choice in who provides this care. Do not feel rushed to pick the first name you hear. Start by asking how quickly a nurse can get to your home in an emergency. That is vital for your peace of mind. Ask them how they handle pain management at night or on the weekends. You need to know that help is just a phone call away. Ask how they support the family after the patient passes. Grief support is a huge part of what a good hospice does. And finally, ask if they have staff who can visit on holidays. The best providers are always there when you need them most. Take your time with these questions. Write down the answers so you can compare them later. You are doing the right thing for your family by asking these hard questions.
Preserve Your Family's History
Every life is full of stories that deserve to be remembered. Capture your loved one's voice, memories, and values to create a lasting gift for future generations.
Start Preserving StoriesOther Hospice Providers Nearby
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THE MEDICAL TEAM
Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.