HospiceScout

CARILION HOSPICE SERVICES OF ROANOKE

Provider Information

Address
1615 FRANKLIN ROAD SW
ROANOKE, VA 24016
Ownership Type
Non-Profit
Medicare Certified Since
May 4, 1993

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care in Roanoke

Carilion Hospice Services of Roanoke provides compassionate end-of-life care to individuals and their families in Roanoke, Virginia. Located on Franklin Road, they focus on comfort and dignity during a difficult time. Their team works hard to manage pain and support the emotional needs of everyone involved. This provider serves the Roanoke City area with a deep commitment to local families. They bring medical expertise directly to your home or chosen setting. Choosing the right hospice is a big step for your loved one. That is why having a team that knows the community and its resources is so helpful. They focus on quality of life, ensuring every day is lived as fully as possible. It is about more than just medicine. It is about honoring the person behind the diagnosis every step of the way.

About Carilion Hospice Services of Roanoke

As a non-profit organization, this provider puts patient care above all else. They have been Medicare certified since May 4, 1993. That is over three decades of experience serving the Roanoke community. Because they are non-profit, any extra money goes back into the care they give. This structure often means they have more room to focus on specific family needs. Families should know that this long history shows a steady presence in the area. They have met federal standards for a very long time. That kind of track record brings peace of mind to many people. When you choose a non-profit provider, you are often choosing a team deeply tied to your neighbors. They are not just a service provider. They are a part of the local healthcare fabric. You can trust that their experience is built on years of helping people just like you.

Top Tier Quality

Carilion Hospice Services of Roanoke holds a perfect 5/5 overall rating from Medicare. They also earned a 5/5 score for quality of care and a 4/5 for patient satisfaction. These numbers prove they focus on doing the job right while making families feel heard.

Understanding Hospice Care in Roanoke

Hospice is a special type of care for those with a life-limiting illness. It is not about giving up. It is about choosing comfort over hospital stays. The main goal is to reduce pain and help you spend meaningful time with your loved ones. In Roanoke, you have access to teams that include doctors, nurses, and social workers. They visit you where you live. That could be a house, an apartment, or a care facility. The thing is, many people wait too long to start hospice. They think it is only for the very last days of life. But hospice can offer six months or more of support if needed. Starting early means more time for the team to build a bond with your family. It also means you get help managing symptoms before they become too hard to handle. You deserve that kind of relief right now.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a personal decision. You need to feel comfortable with the people entering your home. Start by asking how they handle pain management on nights and weekends. You need to know that help is just a phone call away. Ask how often the nurse will visit your home. Consistency is key to building trust. You should also ask how they support the family after a loss. Good hospice care does not end when the patient passes. Ask what kind of grief support they offer for the weeks and months ahead. Finally, ask if they have experience with your specific health needs. Every person is different. You need a team that knows how to listen to your unique story. Do not be afraid to ask these questions. They are there to serve you, and they should be happy to answer.

Keep Your Family Stories Alive

Your loved one has a lifetime of wisdom and memories to share. Preserving these stories now creates a beautiful gift for future generations to cherish forever.

Start Your Legacy Project

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.