CARILION HOSPICE SERVICES OF ROANOKE
Provider Information
- Address
- 1615 FRANKLIN ROAD SW
ROANOKE, VA 24016 - Ownership Type
- Non-Profit
- Medicare Certified Since
- May 4, 1993
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 9 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 0 |
16
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Care in Roanoke
Carilion Hospice Services of Roanoke provides compassionate end-of-life care to individuals and their families in Roanoke, Virginia. Located on Franklin Road, they focus on comfort and dignity during a difficult time. Their team works hard to manage pain and support the emotional needs of everyone involved. This provider serves the Roanoke City area with a deep commitment to local families. They bring medical expertise directly to your home or chosen setting. Choosing the right hospice is a big step for your loved one. That is why having a team that knows the community and its resources is so helpful. They focus on quality of life, ensuring every day is lived as fully as possible. It is about more than just medicine. It is about honoring the person behind the diagnosis every step of the way.
About Carilion Hospice Services of Roanoke
As a non-profit organization, this provider puts patient care above all else. They have been Medicare certified since May 4, 1993. That is over three decades of experience serving the Roanoke community. Because they are non-profit, any extra money goes back into the care they give. This structure often means they have more room to focus on specific family needs. Families should know that this long history shows a steady presence in the area. They have met federal standards for a very long time. That kind of track record brings peace of mind to many people. When you choose a non-profit provider, you are often choosing a team deeply tied to your neighbors. They are not just a service provider. They are a part of the local healthcare fabric. You can trust that their experience is built on years of helping people just like you.
Top Tier Quality
Understanding Hospice Care in Roanoke
Hospice is a special type of care for those with a life-limiting illness. It is not about giving up. It is about choosing comfort over hospital stays. The main goal is to reduce pain and help you spend meaningful time with your loved ones. In Roanoke, you have access to teams that include doctors, nurses, and social workers. They visit you where you live. That could be a house, an apartment, or a care facility. The thing is, many people wait too long to start hospice. They think it is only for the very last days of life. But hospice can offer six months or more of support if needed. Starting early means more time for the team to build a bond with your family. It also means you get help managing symptoms before they become too hard to handle. You deserve that kind of relief right now.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is a personal decision. You need to feel comfortable with the people entering your home. Start by asking how they handle pain management on nights and weekends. You need to know that help is just a phone call away. Ask how often the nurse will visit your home. Consistency is key to building trust. You should also ask how they support the family after a loss. Good hospice care does not end when the patient passes. Ask what kind of grief support they offer for the weeks and months ahead. Finally, ask if they have experience with your specific health needs. Every person is different. You need a team that knows how to listen to your unique story. Do not be afraid to ask these questions. They are there to serve you, and they should be happy to answer.
Keep Your Family Stories Alive
Your loved one has a lifetime of wisdom and memories to share. Preserving these stories now creates a beautiful gift for future generations to cherish forever.
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Helpful Guides for Families
How to Choose a Hospice Provider: A Family’s Complete Guide
Feeling overwhelmed? Our hospice selection guide helps you compare providers, understand Medicare benefits, and make the best choice for your loved one today.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.