HospiceScout

GENTIVA II

Provider Information

Address
420 NEFF AVENUE, SUITE 110
HARRISONBURG, VA 22801
Ownership Type
For-Profit
Medicare Certified Since
February 28, 2007

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care in Harrisonburg

GENTIVA II provides dedicated hospice services to residents of Harrisonburg, Virginia. Located at 420 Neff Avenue, this team focuses on supporting families during life’s most difficult transitions. They offer comfort and medical care right where you live. Choosing the right hospice partner is a deeply personal decision. It is about finding a team that truly listens to your needs. This provider has served the local community since 2007. That is a long time to build trust. When you reach out to their team at (540) 801-0406, you are starting a conversation about dignity and peace of mind. Every family deserves to feel heard. This provider works to ensure that happens every single day. Their goal is simple: to make sure your loved one stays comfortable and surrounded by care. It is all about the support you receive during these quiet, final chapters of life.

About GENTIVA II

GENTIVA II operates as a for-profit hospice provider in Harrisonburg. They earned their Medicare certification back in February of 2007. That means they have met strict federal standards for over seventeen years. Medicare certification is a standard that ensures all hospice care meets specific safety and quality rules. It is not just a title. It is a promise to follow national guidelines for patient care. Being a for-profit organization, they balance business operations with the clinical needs of their patients. You might wonder what that means for your family. The truth is that all Medicare-certified hospices must follow the same core rules for care delivery. What matters most is how they apply those rules to your specific situation. They focus on the physical and emotional well-being of their patients. Their long history in the area shows a deep commitment to the people of Harrisonburg. It is a stable choice for families needing reliable hospice support.

Quality Performance Snapshot

GENTIVA II holds an impressive 5/5 overall rating from CMS. This includes a 5/5 score for their quality of care. That is a big deal and shows they handle medical needs very well. Their patient satisfaction rating is 3/5 stars. This score comes from surveys where families share their own experiences. While the clinical care is top-tier, you should always ask questions to see if their communication style fits your family's unique needs.

Understanding Hospice Care in Harrisonburg

Hospice care in Harrisonburg is designed to wrap a blanket of support around both the patient and their loved ones. It is not about giving up. It is about choosing a different path that focuses on comfort rather than a cure. The thing is, many people wait too long to call for help. They think hospice is only for the very final days. But hospice can actually help for months. It brings nurses, social workers, and chaplains directly to your home. These experts help manage pain and offer a shoulder to lean on. In a city like Harrisonburg, you have access to professional care that understands the local landscape. You do not have to walk this path alone. It is a team effort. The main goal is to keep your loved one at home, surrounded by familiar sights, sounds, and faces. That is where they belong.

What to Ask When Choosing a Hospice Provider

When you interview a hospice team, do not be afraid to ask the hard questions. You are the expert on your family's needs. First, ask how quickly they can get a nurse to your home in an emergency. Speed matters when someone is in pain. Second, ask how they handle after-hours calls. You need to know that someone will answer the phone at 3:00 AM. Third, ask about their volunteer services. A good hospice team uses volunteers to offer extra companionship. Finally, ask them how they involve family members in the daily care plan. You want to be a partner in this process, not a bystander. Keep a notepad handy during these talks. Write down the answers so you can compare your options later. Your peace of mind is worth the extra effort. Take your time to find the right fit for your loved one.

Preserve Your Family’s Story

The stories and memories you share today are a gift for the generations that follow. Capture these moments and keep your family history alive.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.