GENTIVA II
Provider Information
- Address
- 420 NEFF AVENUE, SUITE 110
HARRISONBURG, VA 22801 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 28, 2007
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 8 |
| Volunteers | 0 |
19
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA II reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2016.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA II compares to hospices nationwide.
11.9 minutes
of nurse care per routine home care day, on average
That is the 46th percentile among hospices nationally. The national median is about 12 minutes.
125
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.9 min
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9%
Ranks better than about 62% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.8%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits39.4%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months40%
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.6%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,135 · 66th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 63.3% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.7%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life63.3%
- All care steps completed99.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer15%
- Dementia36%
- Heart and circulatory disease23%
- Lung and respiratory disease6%
- Stroke12%
- Other conditions9%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Harrisonburg
GENTIVA II provides dedicated hospice services to residents of Harrisonburg, Virginia. Located at 420 Neff Avenue, this team focuses on supporting families during life’s most difficult transitions. They offer comfort and medical care right where you live. Choosing the right hospice partner is a deeply personal decision. It is about finding a team that truly listens to your needs. This provider has served the local community since 2007. That is a long time to build trust. When you reach out to their team at (540) 801-0406, you are starting a conversation about dignity and peace of mind. Every family deserves to feel heard. This provider works to ensure that happens every single day. Their goal is simple: to make sure your loved one stays comfortable and surrounded by care. It is all about the support you receive during these quiet, final chapters of life.
About GENTIVA II
GENTIVA II operates as a for-profit hospice provider in Harrisonburg. They earned their Medicare certification back in February of 2007. That means they have met strict federal standards for over seventeen years. Medicare certification is a standard that ensures all hospice care meets specific safety and quality rules. It is not just a title. It is a promise to follow national guidelines for patient care. Being a for-profit organization, they balance business operations with the clinical needs of their patients. You might wonder what that means for your family. The truth is that all Medicare-certified hospices must follow the same core rules for care delivery. What matters most is how they apply those rules to your specific situation. They focus on the physical and emotional well-being of their patients. Their long history in the area shows a deep commitment to the people of Harrisonburg. It is a stable choice for families needing reliable hospice support.
Quality Performance Snapshot
Understanding Hospice Care in Harrisonburg
Hospice care in Harrisonburg is designed to wrap a blanket of support around both the patient and their loved ones. It is not about giving up. It is about choosing a different path that focuses on comfort rather than a cure. The thing is, many people wait too long to call for help. They think hospice is only for the very final days. But hospice can actually help for months. It brings nurses, social workers, and chaplains directly to your home. These experts help manage pain and offer a shoulder to lean on. In a city like Harrisonburg, you have access to professional care that understands the local landscape. You do not have to walk this path alone. It is a team effort. The main goal is to keep your loved one at home, surrounded by familiar sights, sounds, and faces. That is where they belong.
What to Ask When Choosing a Hospice Provider
When you interview a hospice team, do not be afraid to ask the hard questions. You are the expert on your family's needs. First, ask how quickly they can get a nurse to your home in an emergency. Speed matters when someone is in pain. Second, ask how they handle after-hours calls. You need to know that someone will answer the phone at 3:00 AM. Third, ask about their volunteer services. A good hospice team uses volunteers to offer extra companionship. Finally, ask them how they involve family members in the daily care plan. You want to be a partner in this process, not a bystander. Keep a notepad handy during these talks. Write down the answers so you can compare your options later. Your peace of mind is worth the extra effort. Take your time to find the right fit for your loved one.
Preserve Your Family’s Story
The stories and memories you share today are a gift for the generations that follow. Capture these moments and keep your family history alive.
Start Preserving MemoriesOther Hospice Providers Nearby
FIRST CHOICE HOSPICE
SENTARA HOME CARE SERVICES
GOOD SAMARITAN HOSPICE INC
HEARTLAND HOSPICE
HOSPICE OF THE SHENANDOAH
AMEDISYS HOSPICE OF RICHMOND
Helpful Guides for Families
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.