HospiceScout

GOOD SAMARITAN HOSPICE INC

Non-ProfitFreestanding Hospice

Provider Information

Address
4751 COVE ROAD NW
ROANOKE, VA 24017
Ownership Type
Non-Profit
Medicare Certified Since
April 22, 1992

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for GOOD SAMARITAN HOSPICE INC
RoleStaff Count
Registered Nurses (RN)37
Licensed Practical Nurses (LPN)5
Physicians2
Volunteers52

128

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what GOOD SAMARITAN HOSPICE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how GOOD SAMARITAN HOSPICE INC compares to hospices nationwide.

11.8 minutes

of nurse care per routine home care day, on average

That is the 45th percentile among hospices nationally. The national median is about 12 minutes.

235

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.8 min

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.7%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96.7%

    Ranks better than about 76% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits53.6%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8.9%

    Ranks better than about 33% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months37.3%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care6.3%

    Ranks better than about 54% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.8%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)79th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$12,392 · 20th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 71.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening96.3%
  • Pain assessment85.4%
  • Breathing difficulty screening99.8%
  • Breathing difficulty treatment99.8%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.8%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life71.3%
  • All care steps completed88.5%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer24%
  • Dementia10%
  • Heart and circulatory disease13%
  • Lung and respiratory disease16%
  • Stroke19%
  • Other conditions20%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Good Samaritan Hospice Inc in Roanoke

Good Samaritan Hospice Inc provides compassionate end-of-life care for families in Roanoke, Virginia. They focus on comfort, pain management, and emotional support for patients facing a life-limiting illness. Their team works hard to ensure patients spend their final months with dignity in their own homes. Choosing a hospice provider is a deeply personal decision. You need a team that feels like family. Good Samaritan has been serving the local community since 1992. That is over three decades of experience. They help families manage symptoms while honoring the wishes of their loved ones. If you live in the 24017 area, they are a primary resource for hospice support. The goal is simple: to make every single day count. They provide the medical care and heart needed during this difficult transition.

About Good Samaritan Hospice Inc

Good Samaritan Hospice Inc operates as a non-profit organization. This matters because their mission centers on patient care rather than profit margins. They earned their Medicare certification on April 22, 1992. That long history shows they have deep roots in the Roanoke area. Many families prefer non-profit providers because they often reinvest resources back into patient programs. What most people do not realize is that all Medicare-certified hospices must follow strict federal rules. Good Samaritan has met these high standards for a very long time. You can trust that they have the systems in place to handle complex medical needs. They know how to coordinate with doctors and hospitals to keep care seamless. The thing is, choosing a provider with this much longevity offers peace of mind. It means they have seen it all and know how to help you through the hardest days.

Understanding Hospice Care in Roanoke

Roanoke is home to several hospice options, but not all providers are the same. When you look for care, you are looking for more than just medical help. You want a team that understands the specific needs of our local community. Hospice care is not just about the final days. It is about improving the quality of life today. Most people wait too long to ask for help. That is a mistake. Early hospice care can reduce pain and anxiety for everyone involved. And it provides much-needed respite for the primary caregiver. Local providers like Good Samaritan understand the resources available in Roanoke County. They can connect you with equipment, medicine, and support groups nearby. If you are feeling overwhelmed, remember that you do not have to do this alone. The right team makes the path much smoother for the whole family.

What to Ask When Choosing a Hospice Provider

You should feel confident before you sign any paperwork. Start by asking how quickly their nurses can get to your home in an emergency. This is vital for your peace of mind. Ask how they handle pain management at night or on weekends. Will you have a dedicated nurse who knows your family personally? You also need to know what specific support they offer for your emotional well-being. Do they have volunteers or chaplains available? Finally, ask how they communicate with your primary doctor. Clear communication prevents accidents and confusion. Write these questions down before you call. Keep a notepad handy. The answers will help you see which provider is the best match for your loved one. Trust your gut feeling when you talk to them. If they take the time to listen, that is a very good sign.

Preserve Your Family Stories

Your loved one has a lifetime of memories worth keeping safe. We provide tools to help you record their wisdom and life stories for future generations to cherish.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.