HospiceScout

HARBOR HOSPICE OF RICHMOND, LP

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
12808 WEST AIRPORT BLVD. SUITE 235
SUGAR LAND, TX 77478
Ownership Type
For-Profit
Medicare Certified Since
June 23, 2013

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HARBOR HOSPICE OF RICHMOND, LP
RoleStaff Count
Registered Nurses (RN)2
Physicians1

8

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HARBOR HOSPICE OF RICHMOND, LP reported, not a check of what it offers today. Confirm current arrangements with the hospice.

An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.

Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HARBOR HOSPICE OF RICHMOND, LP compares to hospices nationwide.

7.8 minutes

of nurse care per routine home care day, on average

That is the 8th percentile among hospices nationally. The national median is about 12 minutes.

30

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day7.8 min

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.9%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life89.8%

    Ranks better than about 30% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits82.5%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care14%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months38.4%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care16.3%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice4.7%

    Ranks better than about 13% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)100th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$9,692 · 9th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 26.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening98.4%
  • Pain assessment97.6%
  • Breathing difficulty screening97.6%
  • Breathing difficulty treatment94.6%
  • Treatment preferences discussed95.8%
  • Beliefs and values discussed83.4%
  • Bowel care for patients on opioids88%
  • Visits in the last days of life26.2%
  • All care steps completed79.6%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer28%
  • Dementia16%
  • Heart and circulatory disease14%
  • Lung and respiratory disease15%
  • Stroke8%
  • Other conditions21%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Providing Care in Sugar Land

Harbor Hospice of Richmond, LP serves families living in Sugar Land, Texas. They provide medical and emotional support for people with life-limiting illnesses. The team focuses on comfort and dignity during a difficult time. Their office is located at 12808 West Airport Blvd. Suite 235 in Fort Bend County. Hospice care is not just about medicine. It is about helping you spend quality time with the ones you love. The staff understands that every family journey is different. You deserve a team that listens to your needs. They help manage pain and offer guidance when you need it most. Choosing the right partner for this journey makes a real difference. That is why they offer a range of hospice services designed for your peace of mind.

About Harbor Hospice of Richmond, LP

This provider operates as a for-profit hospice agency. They have held Medicare certification since June 23, 2013. That is over a decade of service in the community. When you look for a hospice, you should know that government standards help keep care consistent. Medicare certification means they must follow strict rules to ensure your safety. For-profit status simply describes their business model. It does not change the core mission of providing comfort. Families often find it helpful to look at how long a place has served the area. Longevity shows they have experience with many different health situations. You can reach their team at (281) 762-0444 to learn more about how they operate. It is your right to ask questions about their history and their daily approach to care.

Quality Performance Summary

Harbor Hospice of Richmond, LP holds an overall rating of 4.5 out of 5 stars. Their quality of care score is also 4.5 stars. This means they perform very well on clinical measures. However, their patient satisfaction score is 1 out of 5 stars. This gap suggests you should ask them about their communication style and how they handle family feedback.

Understanding Hospice Care in Sugar Land

Living in Fort Bend County means you have access to several hospice choices. But not all providers offer the same experience. Hospice care usually happens in your own home. It can also occur in assisted living centers or hospitals. The goal is always the same. It is about keeping the patient comfortable and pain-free. Most people don't realize that hospice is a team effort. You get a nurse, a social worker, and sometimes a chaplain. They all work together to support the patient and the family. So, you never have to walk this path alone. It is important to find someone who understands the local area. They should know how to connect you with extra resources nearby. Ask them how they manage emergencies after hours. Reliability is key when you are caring for a loved one at home.

What to Ask When Choosing a Hospice Provider

Finding a provider can feel overwhelming. Take a deep breath. Start by asking these questions to see if they are a good fit. First, ask how quickly a nurse can get to your home if an urgent need arises at 2:00 AM. Second, ask how they handle pain management and if they have a specific plan for your loved one. Third, ask how they support family members who are grieving. You deserve clear, honest answers. If you feel like they are hiding something, look elsewhere. Trust your gut. A good hospice team will be patient with you. They will explain everything in plain words. They should never make you feel like a burden. Remember, you are the one in charge of this decision. Take your time to find the right partner for your family.

Keep Your Family Stories Alive

Your family has a history worth saving. We can help you record precious memories and life lessons today.

Start Preserving Memories

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.