HospiceScout

NEW STAR HOSPICE LLC

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
12808 WEST AIRPORT BLVD, STE 275D
SUGAR LAND, TX 77478
Ownership Type
For-Profit
Medicare Certified Since
March 18, 2025

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for NEW STAR HOSPICE LLC
RoleStaff Count
Registered Nurses (RN)0
Physicians0
Volunteers0

1

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what NEW STAR HOSPICE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2025.

About New Star Hospice LLC

New Star Hospice LLC provides end-of-life care in Sugar Land, Texas. The agency operates as a for-profit provider. It received its Medicare certification on March 18, 2025. This provider holds accreditation from the Accreditation Commission for Health Care. That is a clear sign they meet specific standards for patient care. The agency is located on West Airport Boulevard in Fort Bend County. Hospice care aims to offer comfort and support during the final stages of life. Families can reach out to them directly at their office phone number to learn about their specific service area and availability. Choosing a new provider can feel like a major step for your family. Understanding their background helps you make a clear decision. They function as a freestanding hospice office in the local community.

Understanding Their Accreditation

New Star Hospice LLC is a for-profit hospice agency. They have been certified by Medicare since early 2025. Accreditation is a process where an outside group checks if a provider follows strict rules. The Accreditation Commission for Health Care reviews the agency to ensure they keep high standards. This process looks at how the staff manages care and safety for patients. It is a voluntary step that shows a commitment to quality. For families, this means an independent group has verified the provider. The current staff includes one employee. They do not report any registered nurses, physicians, or volunteers on their staff list at this time. Knowing these details helps you ask the right questions about how they provide care to their patients. It is important to know who will be at the bedside when you need support.

Quality Ratings

Official quality ratings for this provider are not yet available from Medicare. Because the agency was recently certified, they do not have a public track record of patient survey scores or quality measures on the CMS website.

What Is Hospice Care Like in Sugar Land?

Hospice care in Sugar Land focuses on keeping patients comfortable in their own homes. Most agencies in the area work with a team of doctors and nurses to manage pain. They also provide support for the family members who are acting as caregivers. Since New Star Hospice LLC is a freestanding agency, they manage their own operations in the local area. Current data shows this provider lists one employee and no registered nurses or physicians. This is a very small team. You should ask how they plan to cover clinical needs if they do not have nurses on staff. A typical hospice team usually includes a nurse, a social worker, and a chaplain. These people work together to help with daily comfort and emotional health. You deserve to know who will visit your loved one each week.

What to Ask When Choosing a Hospice Provider

Selecting a hospice team is a big decision for any family. You need to get clear answers before you sign any paperwork. Start by asking how they handle medical emergencies after hours. It is good to know who answers the phone at night or on weekends. Ask who will be the main person visiting your home. You should also find out how they handle pain management and medicine delivery. If the agency is small, ask how they ensure someone is always available to visit. Ask if they have experience with the specific illness your family member has. Finally, ask what happens if your loved one needs a higher level of care than the home can provide. Getting these answers upfront helps you feel more confident in your choice. Take your time to talk with the staff about your specific needs.

Preserve Your Family Stories

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