NEW STAR HOSPICE LLC
Provider Information
- Address
- 12808 WEST AIRPORT BLVD, STE 275D
SUGAR LAND, TX 77478 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 18, 2025
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 0 |
| Physicians | 0 |
| Volunteers | 0 |
1
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what NEW STAR HOSPICE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2025.
About New Star Hospice LLC
New Star Hospice LLC provides end-of-life care in Sugar Land, Texas. The agency operates as a for-profit provider. It received its Medicare certification on March 18, 2025. This provider holds accreditation from the Accreditation Commission for Health Care. That is a clear sign they meet specific standards for patient care. The agency is located on West Airport Boulevard in Fort Bend County. Hospice care aims to offer comfort and support during the final stages of life. Families can reach out to them directly at their office phone number to learn about their specific service area and availability. Choosing a new provider can feel like a major step for your family. Understanding their background helps you make a clear decision. They function as a freestanding hospice office in the local community.
Understanding Their Accreditation
New Star Hospice LLC is a for-profit hospice agency. They have been certified by Medicare since early 2025. Accreditation is a process where an outside group checks if a provider follows strict rules. The Accreditation Commission for Health Care reviews the agency to ensure they keep high standards. This process looks at how the staff manages care and safety for patients. It is a voluntary step that shows a commitment to quality. For families, this means an independent group has verified the provider. The current staff includes one employee. They do not report any registered nurses, physicians, or volunteers on their staff list at this time. Knowing these details helps you ask the right questions about how they provide care to their patients. It is important to know who will be at the bedside when you need support.
Quality Ratings
What Is Hospice Care Like in Sugar Land?
Hospice care in Sugar Land focuses on keeping patients comfortable in their own homes. Most agencies in the area work with a team of doctors and nurses to manage pain. They also provide support for the family members who are acting as caregivers. Since New Star Hospice LLC is a freestanding agency, they manage their own operations in the local area. Current data shows this provider lists one employee and no registered nurses or physicians. This is a very small team. You should ask how they plan to cover clinical needs if they do not have nurses on staff. A typical hospice team usually includes a nurse, a social worker, and a chaplain. These people work together to help with daily comfort and emotional health. You deserve to know who will visit your loved one each week.
What to Ask When Choosing a Hospice Provider
Selecting a hospice team is a big decision for any family. You need to get clear answers before you sign any paperwork. Start by asking how they handle medical emergencies after hours. It is good to know who answers the phone at night or on weekends. Ask who will be the main person visiting your home. You should also find out how they handle pain management and medicine delivery. If the agency is small, ask how they ensure someone is always available to visit. Ask if they have experience with the specific illness your family member has. Finally, ask what happens if your loved one needs a higher level of care than the home can provide. Getting these answers upfront helps you feel more confident in your choice. Take your time to talk with the staff about your specific needs.
Preserve Your Family Stories
Capture the memories and wisdom of your loved ones while you still have the chance. We provide a simple way to record life stories for future generations.
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Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.