HospiceScout

CITY HOSPICE & PALLIATIVE CARE, LLC

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
120 ELDRIDGE RD
SUGAR LAND, TX 77478
Ownership Type
For-Profit
Medicare Certified Since
July 21, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CITY HOSPICE & PALLIATIVE CARE, LLC
RoleStaff Count
Registered Nurses (RN)1
Volunteers0

3

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CITY HOSPICE & PALLIATIVE CARE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CITY HOSPICE & PALLIATIVE CARE, LLC compares to hospices nationwide.

7.4 minutes

of nurse care per routine home care day, on average

That is the 6th percentile among hospices nationally. The national median is about 12 minutes.

20

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day7.4 min

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends4.5%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life61.5%

    Ranks better than about 5% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits92.6%

    Ranks better than about 4% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5.7%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months65.7%

    Ranks better than about 4% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$35,905 · 96th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 100% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia30%
  • Heart and circulatory disease35%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice Care in Sugar Land

City Hospice & Palliative Care, LLC provides comfort-focused medical care to patients in Sugar Land, Texas. They serve families across Fort Bend County from their office on Eldridge Road. The team focuses on managing pain and supporting the emotional needs of patients near the end of life. Hospice is about making every day count. It is not just medical support, but a way to bring peace and comfort to your home. Choosing the right partner matters during this time. This provider works to ensure that patients remain comfortable in their own surroundings. Their goal is to improve the quality of life for those they serve. If you have questions about how their team can help your loved one, reaching out for a conversation is a good first step. They are ready to discuss your specific needs today.

About CITY HOSPICE & PALLIATIVE CARE, LLC

City Hospice & Palliative Care, LLC is a for-profit provider that has been Medicare certified since July 21, 2021. Being certified means they meet federal rules for patient care and safety. That is a big deal for your peace of mind. As a for-profit agency, they operate under specific business standards. Families should know that Medicare covers hospice services fully for those who qualify. This means you do not have to worry about the cost of basic care. The thing is, every agency runs a bit differently. You should always ask how they handle after-hours calls or emergencies. Getting to know their staff can help you feel more at ease. They have been serving the community for several years now. Take the time to learn how their specific approach fits your family’s unique situation and goals for care.

Understanding Hospice Care in Sugar Land

Sugar Land is a growing community with many options for health support. When you look for hospice in Fort Bend County, you will find both local and large national agencies. The main goal of any hospice team is to keep the patient pain-free and comfortable. Most care happens right where the person lives. This could be a private house or an assisted living facility. The team includes nurses, doctors, and aides who visit on a regular schedule. They also provide spiritual support and volunteers to help with daily chores. It is a team effort to keep your loved one comfortable. You do not have to do this alone. Reach out to different providers to see who feels like a good match for your family. The right team will listen to your concerns and answer your questions with patience and care.

What to Ask When Choosing a Hospice Provider

Finding the right provider can feel hard. Start by asking these four questions to get the full picture. First, ask how quickly a nurse can get to your home if an emergency happens at night. You want to know help is nearby. Second, ask how they manage pain and other symptoms. You need to know their plan for keeping your loved one comfortable. Third, ask about their staff turnover. It is nice to have the same faces visit your home. And finally, ask how they support the family after a loss. Grief support is a huge part of the care they should offer. Do not be afraid to ask for a meeting with their team. Talking face-to-face helps you see if they are the right fit. Trust your gut feeling when you talk to them.

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.