HospiceScout

VITALCARING GROUP

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
12946 DAIRY ASHFORD SUITE 250
SUGAR LAND, TX 77478
Ownership Type
For-Profit
Medicare Certified Since
July 29, 2013

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for VITALCARING GROUP
RoleStaff Count
Registered Nurses (RN)4

7

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what VITALCARING GROUP reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how VITALCARING GROUP compares to hospices nationwide.

12.7 minutes

of nurse care per routine home care day, on average

That is the 55th percentile among hospices nationally. The national median is about 12 minutes.

20

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.7 min

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends16.4%

    Ranks better than about 90% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life86.9%

    Ranks better than about 23% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits54.3%

    Ranks better than about 48% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care17.1%

    Ranks better than about 5% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months26.8%

    Ranks better than about 76% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care24.4%

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$17,345 · 47th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 60.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life60.6%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer29%
  • Dementia35%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Hospice Care in Sugar Land

Vitalcaring Group provides hospice services in Sugar Land, Texas. They have served the Fort Bend area since 2013 as a freestanding hospice provider. The team holds accreditation from the Accreditation Commission for Health Care. This designation shows they meet specific standards for patient safety and care. They focus on helping families manage health needs during the final stages of life. Their office sits on Dairy Ashford Road. It acts as a hub for their local care teams. This setup allows them to reach patients in the community quickly. Choosing a local provider often makes it easier to coordinate daily visits and support needs.

About Vitalcaring Group

Vitalcaring Group operates as a for-profit hospice provider. They have been certified by Medicare for over a decade. The Accreditation Commission for Health Care reviews their processes to ensure they match high standards. This is a big deal for families. It means an outside group checked their work. The agency employs a staff of seven people. This includes four registered nurses who lead patient care efforts. Having a nursing team of this size means they can maintain a steady presence in the home. Most people do not realize that accreditation requires a rigorous look at every part of the business. It covers everything from how they handle records to how they treat pain. You should feel comfortable asking how these nurses work with your family doctor to keep everyone on the same page.

Quality of Care

Vitalcaring Group maintains strong quality of care marks. Their performance on the Hospice Care Index shows they meet high standards for the services they provide. These ratings reflect a commitment to doing things the right way.

What Is Hospice Care Like in Sugar Land?

Hospice care in this part of Texas focuses on comfort. It is not about curing an illness. Instead, the goal is to improve the quality of each day for the patient. A team usually visits the home or facility to help. They provide medicine and equipment so the family does not have to worry about those details. The team size stays small to build trust. With four registered nurses on staff, Vitalcaring Group keeps their team close to the patients they serve. Care plans change as needs change. They adjust the schedule based on what the patient requires that week. This flexibility helps families stay in their own homes longer. It is a quiet way to provide support when things get hard. The focus remains on the person, not just the medical chart.

What to Ask When Choosing a Hospice Provider

Talking to a provider can feel overwhelming at first. Start by asking how they handle emergencies after hours. You need to know who answers the phone at night. Ask how often a nurse will visit the home. Consistency matters a lot. You should also ask how they work with your current doctor. Do they have a clear plan to share updates? Finally, ask about the support they offer to family members. Some providers offer extra help for caregivers who feel tired or stressed. Take your time with these talks. Write down the answers so you can compare them later. Clear answers help you make a choice that fits your family best.

Preserve Your Family History

Your loved one has a lifetime of stories that deserve to be kept safe for future generations to cherish.

Start Your Story

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.