HospiceScout

PURE HEART HOSPICE

Provider Information

Address
4211 GARDENDALE STE A102
SAN ANTONIO, TX 78229
Ownership Type
For-Profit
Medicare Certified Since
May 17, 2021

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Support for Your Loved Ones

Pure Heart Hospice serves families in San Antonio, Texas, from their office on Gardendale. They focus on providing comfort and dignity during a difficult season of life. Hospice care is not about giving up. It is about choosing quality of life and making sure every day counts. Their team works hard to manage pain and provide emotional support for the whole family. Choosing the right partner for this journey is a big step. Pure Heart Hospice aims to bring peace of mind to your home. They know the San Antonio area well and understand the local needs of the people here. You deserve a team that listens and responds with kindness. That is what they strive to offer every single day.

About PURE HEART HOSPICE

Pure Heart Hospice is a for-profit provider based in Bexar County. They have been Medicare certified since May 17, 2021. Being Medicare certified means they meet strict rules set by the government to ensure high standards. This is a good thing for families to know. You can trust that they follow clear guidelines for patient care and safety. For-profit status simply means they operate as a business while still needing to hit those same quality marks. What should you look for? You want a team that feels like a good fit for your values. Do they communicate clearly? Do they answer your calls quickly? These are the small details that make a massive difference. They have been serving the community for a few years now, building a record of care that you can look into further.

Quality Performance

Pure Heart Hospice holds an overall rating of 4 out of 5 stars. They also earned 4 out of 5 stars for their quality of care based on the CMS Hospice Care Index. This shows they are performing well compared to national standards.

Understanding Hospice Care in SAN ANTONIO

San Antonio has many options for hospice care, but they are not all the same. The city has a strong network of providers ready to help your family. Here is the thing—hospice care is usually paid for by Medicare. This means you do not have to worry about the cost for most services. Many families wait too long to ask for help because they think hospice is only for the very last days. But hospice can provide support for months if needed. It brings nurses, aides, and counselors right to your door. This helps keep your loved one in their own home where they feel most comfortable. The goal is to reduce stress and keep your loved one free from pain. It is a service built around your family's needs and your unique situation.

What to Ask When Choosing a Hospice Provider

Picking a provider can feel overwhelming. Take a deep breath and use these questions to guide your search. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that someone is always there. Second, ask how they handle pain and discomfort. Every person is different, and their plan should be too. Third, ask what kind of support they offer for the family after a loss. Grief support is a huge part of hospice that many families overlook. Finally, ask how they will keep your family doctor in the loop. You want everyone working as a single team. A good provider will be happy to answer these questions. If they seem rushed or annoyed, that is a red flag to watch out for.

Preserve Your Family's Story

Your loved one has a lifetime of wisdom and memories. Now is the perfect time to capture those stories and keep them safe for your children and grandchildren to enjoy for years to come.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.