GENTIVA HOSPICE
Provider Information
- Address
- 1222 N. MAIN AVENUE STE 600
SAN ANTONIO, TX 78212 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 19, 1992
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 17 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
39
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA HOSPICE compares to hospices nationwide.
10.8 minutes
of nurse care per routine home care day, on average
That is the 34th percentile among hospices nationally. The national median is about 12 minutes.
89
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.8 min
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.4%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits45.4%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.1%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months37.4%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care19.2%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)81st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,380 · 47th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 56.1% of patients or more. Most hospices score above 90 percent.
- Pain screening98.5%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.6%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life56.1%
- All care steps completed97.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia14%
- Heart and circulatory disease34%
- Lung and respiratory disease18%
- Stroke8%
- Other conditions10%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Gentiva Hospice in San Antonio
Gentiva Hospice serves families across San Antonio, Texas. They operate as a freestanding hospice provider from their office on North Main Avenue. This location has provided end-of-life care since 1992. They hold accreditation from the Community Health Accreditation Partner. This shows they meet high standards for patient care and safety. Finding the right support during a health crisis takes time. You deserve a team that focuses on comfort and dignity every single day.
About Gentiva Hospice
This provider operates as a for-profit organization. They have maintained their Medicare certification for over thirty years. That long history shows they understand how the system works. They also carry accreditation from the Community Health Accreditation Partner. This group reviews hospice programs to ensure they follow national best practices. Their team includes 17 registered nurses and one licensed practical nurse. This staffing mix helps them manage medical needs for their patients. It is a big deal to have that many nurses on staff. Families should know that accreditation requires a rigorous look at how the agency handles medical records and staff training. You want to see that a team follows clear rules to keep care safe and consistent. They do not currently use volunteers in their care model. Understanding these details helps you compare your local options with confidence.
Quality Performance
What Is Hospice Care Like in San Antonio?
Hospice care in Texas focuses on comfort rather than a cure. It brings medical support directly to where you live. In San Antonio, this means nurses and aides visit your home to manage pain and symptoms. The team at Gentiva Hospice includes 17 registered nurses who coordinate this care. They work to keep patients comfortable in their own beds. You can expect regular visits to check on symptoms and offer support. And the team also works to help family members understand what to expect. What most people miss is that hospice care is about living well for as long as possible. A team approach ensures that pain levels stay low. It also means you have someone to call when questions arise at night or on the weekend. Quality care relies on having enough staff to listen to your specific needs every time they visit.
What to Ask When Choosing a Hospice Provider
You should talk to a few providers before making a final choice. Ask these questions to see if a team fits your values. First, ask how quickly a nurse can get to your home if an emergency happens. Second, ask how the team helps family members handle the stress of caregiving. Third, ask what specific services they offer for spiritual or emotional support. Finally, ask how they communicate changes in a patient's health to the family. Good providers answer these questions with honesty and patience. They should explain how they handle pain management and medication delivery. Do not feel rushed to pick a provider on the first call. Take time to think about what matters most to your loved one. The right team makes a difference during a hard time. Focus on the answers that provide you with the most peace of mind.
Preserve Your Family Stories
Your loved one has a lifetime of memories worth keeping safe for the next generation. Start capturing those stories today.
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