GENTIVA HOSPICE
Provider Information
- Address
- 1222 N. MAIN AVENUE STE 600
SAN ANTONIO, TX 78212 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 19, 1992
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 17 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
39
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA HOSPICE compares to hospices nationwide.
10.8 minutes
of nurse care per routine home care day, on average
That is the 34th percentile among hospices nationally. The national median is about 12 minutes.
89
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.8 min
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.4%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits45.4%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.1%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months37.4%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care19.2%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)81st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,380 · 47th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 56.1% of patients or more. Most hospices score above 90 percent.
- Pain screening98.5%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.6%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life56.1%
- All care steps completed97.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia14%
- Heart and circulatory disease34%
- Lung and respiratory disease18%
- Stroke8%
- Other conditions10%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Gentiva Hospice in San Antonio
Gentiva Hospice provides compassionate end-of-life care for families in San Antonio, Texas. Their team works out of their office at 1222 N. Main Avenue. They focus on comfort, dignity, and support during a difficult time. This team helps patients manage pain and symptoms while providing emotional support to loved ones. They serve the Bexar County area with a commitment to quality. The goal is simple. They want to ensure patients spend their final months in peace. Whether at home or in a care facility, their staff steps in to guide you. It is about making every moment count when time matters most.
About Gentiva Hospice
Gentiva Hospice has been a Medicare-certified provider since August 19, 1992. That is over thirty years of experience helping families in the community. They operate as a for-profit organization. This means they are held to specific standards by both state and federal agencies. When you choose a provider, you want to know their history. A long track record often shows stability and deep knowledge of hospice rules. You should feel comfortable asking about how they handle after-hours calls or weekend support. Their team is ready to answer questions about their specific care approach. Knowing they have served this area since the early nineties gives many families peace of mind. It shows they understand the local landscape of care well.
Quality Performance
Understanding Hospice Care in San Antonio
San Antonio has many hospice choices, but not all are the same. Hospice is not a place. It is a philosophy of care. It focuses on the person rather than the disease. Most care happens where the patient lives. That could be your own home, an assisted living center, or a nursing home. The thing is, hospice is covered by Medicare for those who qualify. This means you do not have to pay out-of-pocket for most services. Doctors, nurses, and social workers make up the care team. They visit on a regular schedule to check on the patient. They also provide equipment and medicine. You are never alone in this process. Having a team that knows the local San Antonio health network is a major benefit for your family.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team feels overwhelming, but asking the right questions helps. Start by asking how quickly a nurse can get to your home if an emergency happens at night. You should also ask what specific support they offer for family members. Do they have volunteers to sit with the patient? How do they handle pain medication refills? It is smart to ask about their staff-to-patient ratio as well. You want to know if the team will have enough time for your loved one. Don't be afraid to ask for a meeting with a nurse or social worker before you sign any papers. Trust your gut feeling during that conversation. If they take the time to listen to your concerns, they will likely do the same for your family later.
Preserve Your Family's Unique Story
The end of life is a time to share memories and wisdom. We can help you record the stories that matter most to your family before they are lost to time.
Start Preserving MemoriesOther Hospice Providers Nearby
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BEACON HOSPICE OF CENTRAL TEXAS, LP
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Helpful Guides for Families
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.