HospiceScout

PALOMA HOSPICE AND PALLIATIVE CARE

Provider Information

Address
4400 S PIEDRAS DR STE 209
SAN ANTONIO, TX 78228
Ownership Type
For-Profit
Medicare Certified Since
October 11, 2011

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice Care in San Antonio

Paloma Hospice and Palliative Care provides end-of-life support for patients and their families in San Antonio, Texas. Based in Bexar County, they offer medical, emotional, and spiritual care to help make the final stages of life as comfortable as possible. Their team serves the 78228 area and surrounding neighborhoods. Choosing the right partner for this journey is a big decision for any family. You need a team that focuses on comfort and dignity every single day. Paloma Hospice aims to provide this support with a local, hands-on approach. They work closely with patients to manage pain and help them stay in their own homes whenever possible. It is all about giving families more quality time together during a very difficult season of life. That is the true goal of hospice care.

About PALOMA HOSPICE AND PALLIATIVE CARE

Paloma Hospice and Palliative Care is a for-profit provider that has been Medicare certified since October 11, 2011. This long history shows they have experience working within the federal standards for hospice care. Being certified means they meet specific requirements set by Medicare to ensure safety and quality. The thing is, for-profit status is common in the industry, but it does not tell you everything about the culture of care. Families should look at how a team talks to them during the first meeting. Do they listen to your needs? Are they clear about what they provide? You want a team that feels like an extension of your own family. They operate out of their office on S Piedras Drive, ready to coordinate care across the San Antonio area. Always check if their specific services match what your loved one needs most right now.

Quality Rating Note

Paloma Hospice and Palliative Care holds a 4 out of 5-star overall rating from Medicare. They also earned a 4 out of 5-star rating for their quality of care based on the Hospice Care Index. This score suggests they consistently meet or exceed many federal benchmarks for patient service.

Understanding Hospice Care in SAN ANTONIO

San Antonio has many hospice choices, which can feel overwhelming for families. Most providers here cover the entire Bexar County area to ensure patients get help where they live. Hospice is not just for the final days or weeks of life. It is actually designed for the final six months. Many families wait too long to call, which is a real shame. The truth is that starting care early allows the team to build a better relationship with the patient. They can manage pain and anxiety much better when they have more time. And remember, hospice is not just about the patient. It also provides support to the family members who are acting as caregivers. You do not have to carry this heavy load all by yourself. Local teams are trained to provide both physical care and emotional support for everyone involved.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask tough questions before you sign any paperwork. First, ask how quickly a nurse can get to your home if an emergency happens in the middle of the night. You need to know if they have staff on call 24/7. Second, ask how they handle pain and symptom management specifically for your loved one's condition. Every illness is different, so get a clear answer. Third, ask how they support family caregivers during the day. Do they have volunteers who can sit with the patient so you can run errands or sleep? Finally, ask how they handle communication. Will you have one main person to call, or will you talk to a different person every time? These answers will show you if the provider is a good fit for your specific family dynamics and needs.

Preserve Your Family's History

The stories and memories you share today are a gift for future generations. We help you capture these moments easily and securely so they are never lost.

Start Preserving Stories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.