PACIFIC HOSPICE AND PALLIATIVE CARE, LLC
Provider Information
- Address
- 4400 S PIEDRAS DR STE 221
SAN ANTONIO, TX 78228 - Medicare Certified Since
- November 23, 2022
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PACIFIC HOSPICE AND PALLIATIVE CARE, LLC compares to hospices nationwide.
11.4 minutes
of nurse care per routine home care day, on average
That is the 40th percentile among hospices nationally. The national median is about 12 minutes.
23
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.4 min
Ranks better than about 40% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.4%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits75.6%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.6%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months25.6%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10.3%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,245 · 30th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 70.7% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment97.1%
- Breathing difficulty screening100%
- Breathing difficulty treatment94.4%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life70.7%
- All care steps completed94.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer21%
- Dementia30%
- Heart and circulatory disease13%
- Other conditions25%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Pacific Hospice and Palliative Care
Pacific Hospice and Palliative Care, LLC serves the San Antonio area from their office on Piedras Drive. They offer hospice and palliative support to families in Bexar County. This provider earned their Medicare certification in late 2022. They focus on comfort for those with serious illness. It is a local option for people in Texas. Their team works to meet the specific health needs of every person they serve. They have earned high marks for their quality of care based on official government data. Choosing a hospice is a big decision for any family. This provider maintains a strong record with federal regulators. You can look at their status to see how they perform. They aim to provide consistent care in a home setting. Every family deserves clear facts when picking a provider for their loved one. This hospice holds top-tier quality ratings from federal reviewers.
About PACIFIC HOSPICE AND PALLIATIVE CARE, LLC
This provider is a limited liability company operating in San Antonio. They became Medicare certified on November 23, 2022. Medicare certification means they meet strict federal standards for safety and care. It also allows them to bill Medicare for their hospice services. This is important because it ensures they follow rules for patient rights and health outcomes. Families should know that certification is the baseline for quality. This provider has earned the highest possible scores for their quality of care. These scores come from the Hospice Care Index. This index looks at how well a provider manages patient needs over time. High scores show they are doing well in key areas of health and service. You should look for providers who keep these high standards. It shows they care about the details of your daily life. They have a solid foundation for their work in the community.
What Is Hospice Care Like in SAN ANTONIO?
Hospice care in San Antonio focuses on making the final months of life as comfortable as possible. The care happens wherever you call home. This might be a private house or an assisted living center. A team of nurses, social workers, and aides usually visits you. They help manage pain and offer emotional support. The goal is to keep you comfortable and present with your family. Most providers in Texas follow the same federal rules for care. This keeps the quality steady across the state. Some teams are larger than others. You should ask about how often they visit your home. It helps to know who will be on your direct care team. This way you know what to expect each day. Good care is about being there when you need them most. The team works to keep you at peace in your own space.
What to Ask When Choosing a Hospice Provider
It is smart to ask questions before you pick a team. Start by asking how quickly they can arrive if a sudden problem happens at night. You should also ask how they manage pain and other symptoms at home. Find out how many nurses they have on staff. It is also good to ask about their experience with your specific health needs. Ask if they offer extra support like music therapy or volunteers. You might want to know how they talk to your regular doctor. Clear communication is key for good care. Make sure you understand their plan for your comfort. Do not be afraid to ask for specific examples of how they help. A good provider will answer these questions with patience and care. Take your time to get the right fit for your family. Your peace of mind is the main goal here.
Other Hospice Providers Nearby
AMEDISYS HOSPICE OF SAN ANTONIO
HEART TO HEART HOSPICE OF SAN ANTONIO, LLC
GENTIVA
GENTIVA HOSPICE
RIVER CITY HOSPICE OF TEXAS, L.L.C.
EMBRACE HOSPICE
Helpful Guides for Families
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
How to Spot a Trustworthy Hospice in 2026
A federal fraud crackdown froze new hospice enrollments in 2026. Here's how to verify a hospice is legitimate, Medicare-certified, and safe to trust.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.