EMBRACE HOSPICE
Provider Information
- Address
- 5835 CALLAGHAN RD SUITE 500
SAN ANTONIO, TX 78228 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 17, 2011
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Volunteers | 15 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what EMBRACE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how EMBRACE HOSPICE compares to hospices nationwide.
10.9 minutes
of nurse care per routine home care day, on average
That is the 34th percentile among hospices nationally. The national median is about 12 minutes.
203
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.9 min
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.5%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life94.1%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits79.8%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.9%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months50.7%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.2%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.5%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,517 · 48th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 72.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment99.7%
- Breathing difficulty screening99.9%
- Breathing difficulty treatment99.7%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life72.4%
- All care steps completed99.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer20%
- Dementia28%
- Heart and circulatory disease15%
- Lung and respiratory disease6%
- Stroke11%
- Other conditions22%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
EMBRACE HOSPICE in San Antonio
EMBRACE HOSPICE serves the San Antonio area from its office on Callaghan Road. This freestanding hospice provider offers end-of-life care for patients in Bexar County. They have been certified by Medicare since 2011 to provide these services. The agency maintains accreditation from the Joint Commission to ensure they meet high standards. This organization focuses on providing support for patients and their families during difficult times. They aim to deliver care that meets federal quality rules. Patients in the 78228 area can access these services when they need them most. Their team works to keep patients comfortable at home or in other settings. Choosing a local provider helps keep care close to home. It is a choice that affects daily life for many families in Texas.
About EMBRACE HOSPICE
EMBRACE HOSPICE operates as a for-profit organization. They have held Medicare certification for over a decade. The agency holds accreditation from the Joint Commission. This group acts as an independent auditor for healthcare facilities. They check that providers follow strict safety and quality rules. This process matters because it gives families a sign that an outside group has reviewed the care. The team consists of three employees, including one registered nurse and fifteen volunteers. These volunteers provide extra support to patients. It is helpful to know who will visit your home during care. Families should look at these details when picking a provider. You want to know who is on the team. Ask about how the staff coordinates care with your primary doctor. This coordination is a key part of the Medicare hospice benefit. Understanding these facts helps you make a clear decision for your loved one.
Quality Performance
What Is Hospice Care Like in SAN ANTONIO?
Hospice care in San Antonio focuses on comfort for people with serious illnesses. Providers bring medical care and emotional support to the patient. This care often happens in the family home. The team includes doctors, nurses, and volunteers who visit on a regular schedule. At this agency, the staff includes one registered nurse and fifteen volunteers. These team members work together to manage pain and other symptoms. They also offer guidance to families. The goal is to improve the quality of each day. You might find that local hospice teams are very familiar with the area. They often work with local hospitals and pharmacies to coordinate supplies. This helps keep things simple for caregivers. Proper staffing ensures that someone is always available to answer your questions. Getting the right support makes a difference for the whole family. It allows you to spend more time being a family member instead of a caregiver.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice team is a big step for your family. You should feel comfortable asking direct questions to get the facts you need. Start by asking how the staff will manage pain and other symptoms at home. It is also good to ask how often a nurse will visit your loved one. You should know how the team handles emergencies during the night or on weekends. Ask how they support family members with grief or daily needs. Do they have volunteers who can sit with the patient? You might ask how they coordinate with the patient's own doctor. Knowing these details helps you feel prepared for the road ahead. Write your questions down before you call or meet with the team. Taking notes helps you compare your options later. Do not feel rushed to pick a provider if you have concerns. You deserve clear answers about the care your loved one will receive.
Keep Family Stories Alive
Preserve the memories and life lessons of your loved ones for future generations to cherish.
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