HospiceScout

JOURNEY HOSPICE LLC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
434 BREESPORT ST
SAN ANTONIO, TX 78216
Ownership Type
For-Profit
Medicare Certified Since
March 24, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for JOURNEY HOSPICE LLC
RoleStaff Count
Registered Nurses (RN)1
Volunteers0

2

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what JOURNEY HOSPICE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how JOURNEY HOSPICE LLC compares to hospices nationwide.

9.4 minutes

of nurse care per routine home care day, on average

That is the 19th percentile among hospices nationally. The national median is about 12 minutes.

34

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.4 min

    Ranks better than about 19% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.9%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96.4%

    Ranks better than about 74% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits62.4%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5.3%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months53.3%

    Ranks better than about 13% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care8%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.7%

    Ranks better than about 29% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$24,973 · 82nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 75.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening98.7%
  • Pain assessment100%
  • Breathing difficulty screening98.7%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life75.6%
  • All care steps completed97.3%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer13%
  • Dementia15%
  • Heart and circulatory disease21%
  • Other conditions44%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Journey Hospice LLC

Journey Hospice LLC provides end of life care services to families in San Antonio, Texas. This provider operates as a freestanding hospice agency and holds accreditation from CHAP. Accreditation serves as a sign that an agency meets high standards for quality and safety. They have offered these services to the Bexar County community since March 2021. Their team focuses on comfort and support for patients during their final months. You can find their office located on Breesport Street. It is a local choice for those seeking care in their own homes. Choosing a provider is a big step for any family. This agency works to meet the needs of those facing a terminal illness. They aim to provide comfort and care at the right time. Families should look at all available information before they decide on a hospice partner.

Understanding This Provider

Journey Hospice LLC is a for-profit hospice agency. The CHAP accreditation they hold means an outside group checked their work. This group looks at how the agency handles medical records and patient care. They also check if the agency follows federal laws for hospice providers. The agency currently reports a small team of two staff members. This includes one registered nurse who helps oversee medical needs. They do not currently have volunteers on their staff list. Being a small agency often allows for a more personal touch. Families should ask how the agency handles care during nights or weekends. You should also ask how they manage pain and other symptoms. Knowing these details helps you feel ready. It is good to know that they have met strict federal requirements to gain their certification. Their standing shows they have met benchmarks for quality care and patient outcomes.

Quality Performance

Journey Hospice LLC has earned top marks for their quality of care. Their scores on the official Hospice Care Index show they perform at the highest level compared to other agencies. This reflects their commitment to meeting patient needs through consistent and high-quality service.

What Is Hospice Care Like in SAN ANTONIO?

Hospice care in San Antonio focuses on comfort rather than curing an illness. The goal is to improve the quality of each day for the patient. Teams usually include a nurse, a social worker, and an aide who visit the patient at home. These professionals work to manage pain and provide emotional support for the whole family. In this city, you will find both large and small agencies. Each agency has its own way of managing care. Some agencies might offer more support for families after a loss. Others focus on specific types of medical needs. You should interview a few providers to find the right fit. Ask them how often their nurses visit and how they communicate changes in a patient condition. The right team makes a difference. They should be available to answer your questions and help you feel calm throughout the process.

What to Ask When Choosing a Hospice Provider

Selecting a hospice provider is a serious task for any family. You should gather facts to help you make a sound choice. Start by asking how the agency handles emergencies after hours. You want to know who will answer the phone at night. Ask how they coordinate with the current doctor of the patient. It helps to understand their process for managing pain. You should also ask how they support the family members during this period. Ask if they have staff who can visit on weekends or holidays. It is also wise to ask about their experience with specific health conditions. Do not feel rushed to pick the first agency you call. Take your time to compare your options. You deserve a team that listens to your concerns and respects your wishes. A good provider will be happy to answer every question you have on your list.

Keep Family Memories Alive

Your family history is a treasure that deserves to be saved for future generations to enjoy.

Start Preserving Stories

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.