JOURNEY HOSPICE LLC
Provider Information
- Address
- 434 BREESPORT ST
SAN ANTONIO, TX 78216 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 24, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Volunteers | 0 |
2
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what JOURNEY HOSPICE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how JOURNEY HOSPICE LLC compares to hospices nationwide.
9.4 minutes
of nurse care per routine home care day, on average
That is the 19th percentile among hospices nationally. The national median is about 12 minutes.
34
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.4 min
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.9%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.4%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits62.4%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.3%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months53.3%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.7%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,973 · 82nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 75.6% of patients or more. Most hospices score above 90 percent.
- Pain screening98.2%
- Pain assessment100%
- Breathing difficulty screening98.2%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life75.6%
- All care steps completed96.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer13%
- Dementia15%
- Heart and circulatory disease21%
- Other conditions44%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About JOURNEY HOSPICE LLC
Journey Hospice LLC operates as a freestanding hospice provider in San Antonio, Texas. They serve families in the Bexar County area from their office on Breesport Street. The team has been certified by Medicare since March 2021. Their work centers on providing comfort and support for patients during their final months of life. Accreditation from CHAP shows they meet high standards for safety and quality. This status is not required by law, so it reflects a choice to hold their operations to a higher bar. Choosing a provider with this mark gives families extra peace of mind. It means an outside group checked their work and found it meets strict rules. They focus on meeting the needs of those they serve. They are a for-profit group. You can reach their local office by calling them directly at (210) 455-0101 to ask about their current capacity.
Quality and Care Standards
This provider holds top marks for their quality of care. The federal government tracks these scores through the Hospice Care Index to help families compare options. These high scores mean the provider follows best practices for patient comfort and pain management. Their work is also backed by CHAP accreditation. This group reviews how hospice agencies handle medical records, staff training, and emergency plans. It is a sign of a well-run office. A provider with these high marks shows a clear focus on the needs of their patients. They keep a small team of two people, including one registered nurse. This allows them to focus on specific, direct care needs for their patients. Small teams often build very close bonds with the people they serve. You should always confirm their current availability when you call. Quality matters a lot when you pick a partner for end of life care.
Quality Note
What Is Hospice Care Like in SAN ANTONIO?
Hospice care in San Antonio offers support for patients who have a life limiting illness. The main goal is to manage pain and improve quality of life. Teams often include doctors, nurses, and aides who visit the patient where they live. This could be a private home or a care facility. Staff members coordinate with your family to create a plan that fits your daily routine. Many agencies in the Bexar County area offer 24 hour support for urgent needs. At Journey Hospice LLC, the team includes one registered nurse who leads the clinical care. They do not use volunteers at this time. This means your care comes from a small, focused group of professionals. Having a small team can make communication much easier for families. You will likely speak with the same person often. This helps the team learn your preferences and specific medical history very quickly.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a big decision for any family. You should feel comfortable with the team you pick. Start by asking how quickly they can arrive at your home if you have an emergency. You also want to know how the nurse stays in touch with your regular doctor. Ask about the specific services they provide for pain management and emotional support. It helps to ask who will be on call at night or on the weekends. You might also ask if they have experience with your specific medical needs. Be sure to ask how they handle changes in a patient condition. A good provider will answer these questions clearly and with kindness. Do not feel rushed to sign any papers until you feel ready. Take your time to get the right answers. Your family deserves a team that fits your unique needs and values during this time.
Preserve Your Family Stories
Capture memories and life lessons to share with future generations during this important time.
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