HospiceScout

RIVER CITY HOSPICE & PALLIATIVE CARE

Provider Information

Address
6523 MOSS OAK DR.
SAN ANTONIO, TX 78229
Ownership Type
For-Profit
Medicare Certified Since
September 27, 2010

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Support at Home

River City Hospice & Palliative Care serves families across San Antonio, Texas. They focus on comfort and dignity for those nearing the end of life. Their team works right in your own home or care setting. This helps keep patients close to the people they love most. They provide medical, emotional, and spiritual support for both the patient and their family. It is a dedicated approach to care. That is the main goal here. By focusing on quality of life, they aim to make each day as peaceful as possible. You are not alone in this journey. Their staff is ready to help you navigate these difficult choices with clear answers and a steady hand. They have been serving this community for many years. It is comforting to know that help is nearby when you need it most.

About River City Hospice & Palliative Care

This provider has been Medicare certified since September 2010. They operate as a for-profit hospice agency in Bexar County. Being a for-profit agency means they focus on efficient service delivery. They follow strict federal rules to keep their certification active. That is a big deal. It shows they meet standard requirements for care. You should know that their office is located at 6523 Moss Oak Dr. in San Antonio. Families often feel better knowing the agency has a long history of service. They have been around for over a decade. That experience matters when you are making hard decisions. They understand how the local healthcare system works. You can reach their team directly at (210) 858-9138. Asking questions about their specific services is a great first step. They can explain exactly how their team will support your specific needs and daily routine.

Top-Tier Quality Care

River City Hospice & Palliative Care holds a 5/5 star overall rating from CMS. They also earned a 5/5 score for their Quality of Care. This means they perform very well on federal benchmarks. It is a clear sign of their commitment to excellence.

Understanding Hospice Care in San Antonio

San Antonio offers many choices for end-of-life care. Finding the right fit for your family can feel like a heavy task. The thing is, all Medicare-certified hospices must provide the same core services. This includes nursing, medical equipment, and medication for pain relief. But the way they deliver that care changes from one place to the next. Some agencies are smaller and focus on a personal touch. Others might have more resources for complex medical needs. You should look for a team that listens well. They should respect your family's values and traditions. San Antonio is a large city. This means you have options to find a provider that truly matches your loved one's needs. Don't rush this decision. Take a moment to breathe and think about what matters most to your family. You deserve a team that feels like a partner.

What to Ask When Choosing a Hospice Provider

Choosing a provider is a big step. You should feel comfortable with the people entering your home. Start by asking how quickly they can get a nurse to your house in an emergency. That is a vital question. Next, ask about their after-hours support. You need to know that someone is available at 2:00 AM on a Sunday. And don't forget to ask how they handle pain management. Every person has different needs. A good agency will have a clear plan for your loved one. Ask them how they involve family members in the care plan. You want to be part of the process. Finally, ask if they have experience with your loved one’s specific health issues. It is okay to be direct. The right agency will welcome your questions and provide honest, clear answers to help you feel at ease.

Preserve Your Family’s Precious Stories

During this time, the memories you share are more important than ever. Creating a lasting record of your loved one's life provides comfort for years to come. Start documenting your history today.

Start Your Story

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.