HospiceScout

EXCELACARE HOSPICE

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
4335 W PIEDRAS DR STE 213B
SAN ANTONIO, TX 78228
Ownership Type
For-Profit
Medicare Certified Since
July 28, 2021

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for EXCELACARE HOSPICE
RoleStaff Count
Registered Nurses (RN)4
Physicians0
Volunteers1

13

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what EXCELACARE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

EXCELACARE HOSPICE in San Antonio

EXCELACARE HOSPICE serves families in San Antonio, Texas. They provide end of life care from their office on West Piedras Drive. The provider is a for-profit group that has been certified by Medicare since July 2021. They hold accreditation from the Accreditation Commission for Health Care. This group focuses on delivering care to those in Bexar County who need extra support at home. Their team is small but ready to help with daily needs. This accreditation shows they meet national standards for safety and quality in their field. It gives families a clear sign that the provider follows set rules for clinical care and patient safety. They aim to provide comfort when it matters most.

About EXCELACARE HOSPICE

This provider operates as a for-profit hospice company. They have been part of the Medicare program since the summer of 2021. Being a freestanding hospice means they focus only on hospice services rather than running a hospital or a nursing home at the same time. The Accreditation Commission for Health Care is a group that checks if a provider follows high safety rules. They look at how the staff treats patients every day. If a group gets this seal, it means they passed a deep review of their work. You should know that this provider employs 13 people in total. This count includes four registered nurses who oversee medical needs. They also have one volunteer on their team. These staff members work together to meet the goals set by a patient's doctor. It is a local team for local needs.

Quality Ratings Note

Official quality ratings for this provider are not yet available from CMS. Because they are a newer provider, you may want to ask them directly about their internal quality goals during your first meeting.

What Is Hospice Care Like in SAN ANTONIO?

Hospice care in San Antonio offers a way for families to get help when a loved one faces a serious illness. The goal is to keep the person comfortable in their own home. You will find that most hospice teams in this area consist of nurses, aides, and social workers. At EXCELACARE HOSPICE, the staff includes four registered nurses who manage health plans. They also have one volunteer to help with visits. This setup allows for a personal touch during a hard time. Most families find that having a nurse visit the home helps take the weight off their own shoulders. The team acts as a bridge between the family and the doctor. They help manage pain and keep the patient safe at home. It is a service built on care and local support.

What to Ask When Choosing a Hospice Provider

Choosing the right team is a big step. You should feel free to ask questions until you feel calm about your choice. Start by asking how quickly a nurse can reach your home if an emergency happens at night. Ask how they handle pain medicine and who will be the main person you talk to for updates. You should also ask what happens if the patient needs care that is more than what the home can provide. Does the team have a plan for that? It is also smart to ask about the volunteer program and how they support family members who are grieving. Do not be afraid to ask for a list of their services in writing. Clear answers help you make a good decision for your family.

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