EXCELACARE HOSPICE
Provider Information
- Address
- 4335 W PIEDRAS DR STE 213
SAN ANTONIO, TX 78228 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 3, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
9
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what EXCELACARE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
About EXCELACARE HOSPICE
EXCELACARE HOSPICE provides end of life care for patients in San Antonio, Texas. This provider operates as a freestanding hospice agency in Bexar County. They have been certified by Medicare since February 2021. The agency holds accreditation from the Accreditation Commission for Health Care, also known as ACHC. This organization is a for profit entity. Their team serves families in the 78228 area and surrounding parts of the city. Choosing a provider is a big decision for your family. Accreditation shows that an outside group has reviewed their work against national standards. It is one way to check their commitment to care quality. You can find their office on West Piedras Drive. They focus on meeting the needs of those they serve every single day.
Provider Details
This agency is a for profit provider. That means the business model is managed differently than a non profit hospice. They have been part of the Medicare program for over three years. The ACHC accreditation they hold is a voluntary step. It demonstrates that the agency chooses to follow strict rules for patient safety. Staffing levels at this location include two registered nurses and one licensed practical nurse. They also have one physician on staff to oversee medical care. Having a doctor on the team helps ensure that medical orders are handled quickly. Families should know that Medicare certified agencies must follow specific federal guidelines. These rules cover everything from patient rights to how they manage pain. You can ask for their most recent survey report to see how they perform. It is a good way to see how they handle their daily work.
Quality Ratings Note
What Is Hospice Care Like in SAN ANTONIO?
Hospice care in San Antonio focuses on comfort for people with a terminal illness. The goal is to manage pain and provide emotional support for the patient and their loved ones. Agencies here must meet state and federal rules to keep their license. Most teams include nurses, doctors, and social workers who visit the patient at home or in a facility. At EXCELACARE HOSPICE, the team consists of nine total employees. This includes one physician, two registered nurses, and one licensed practical nurse. Having these professionals on the team allows for a team based approach to medical needs. They coordinate care to make sure the patient stays comfortable. Local hospice providers often work with area hospitals and clinics to share records. This helps keep the care plan consistent across different settings. It makes the experience easier for the family to manage day to day.
What to Ask When Choosing a Hospice Provider
Finding the right fit for your family takes time. Start by asking how quickly a nurse can get to your home if an emergency happens at night. You should also ask how the team will handle pain medication and symptom management. It is important to know if they provide care in your specific home setting or if they work with local nursing homes. Ask them how they support family caregivers who may be tired or need a break. You might also ask if they have volunteers who can sit with the patient for a few hours. Ask about their process for handling changes in the patient condition. Does the doctor meet with the family to explain the plan? Do they have a clear way to reach them on weekends? Getting these answers helps you feel more prepared. Good communication is the foundation of hospice care.
Preserve Your Family Stories
This time can be a chance to capture the memories and wisdom of your loved ones for future generations.
Learn MoreOther Hospice Providers Nearby
HARBOUR HOSPICE
RIVER CITY HOSPICE & PALLIATIVE CARE
HEART TO HEART HOSPICE OF SAN ANTONIO LLC
PALOMA HOSPICE AND PALLIATIVE CARE
VITAS HEALTHCARE OF TEXAS LP
RIVER CITY HOSPICE OF TEXAS, L.L.C.
Helpful Guides for Families
A Complete End of Life Planning Checklist for Families
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Understanding Hospice Levels of Care: A Family Guide
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10 Essential Hospice Questions for Evaluating Providers
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.