CENTRIC HOSPICE
Provider Information
- Address
- 600 EAST TAYLOR ST SUITE 4011
SHERMAN, TX 75090 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 9, 2008
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Volunteers | 5 |
10
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CENTRIC HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CENTRIC HOSPICE compares to hospices nationwide.
11.6 minutes
of nurse care per routine home care day, on average
That is the 42nd percentile among hospices nationally. The national median is about 12 minutes.
90
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.6 min
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.6%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life91.3%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits20.1%
Ranks better than about 89% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.9%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months38.1%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care33.3%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.2%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,424 · 68th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 39.6% of patients or more. Most hospices score above 90 percent.
- Pain screening95%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.2%
- Treatment preferences discussed100%
- Beliefs and values discussed99.5%
- Bowel care for patients on opioids100%
- Visits in the last days of life39.6%
- All care steps completed94.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer20%
- Dementia40%
- Heart and circulatory disease14%
- Lung and respiratory disease5%
- Stroke5%
- Other conditions19%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Providing Compassionate Care in Plano
Centric Hospice serves families in Plano, Texas, and the surrounding Collin County area. They offer specialized end-of-life care focused on comfort and dignity for patients facing a life-limiting illness. The team works to manage pain and support the emotional needs of both the patient and their loved ones. Whether at home or in a facility, their goal is to make each day meaningful. It is a big step to choose hospice, but having the right support makes a world of difference. Centric Hospice aims to provide that steady hand during a difficult time. They understand the local community and are ready to step in when you need them most.
About CENTRIC HOSPICE
Centric Hospice is a for-profit provider that has served the community since 2008. Being Medicare certified for over 15 years shows they have a long history of meeting federal health standards. This is a significant milestone for any hospice provider. Families should know that for-profit status is common, but it does not change the core mission of hospice care. Their office is located on Park Blvd in Plano. You can reach their team directly at (855) 942-3687 to ask about their specific programs. The thing is, choosing a provider is about more than just a name. You want a team that aligns with your family’s values and needs. Their long tenure suggests they have learned how to handle many different situations over the years.
High Quality Ratings
Understanding Hospice Care in PLANO
Plano families have access to several hospice choices, but not all are the same. Hospice is not just about the end of life. It is really about the quality of the time you have left together. In Collin County, providers must follow strict federal rules to keep their Medicare certification. This ensures your loved one gets a baseline of care that includes nursing, supplies, and emotional support. But the best providers go beyond these basics. They offer extra help like grief counseling or music therapy. Most people don't realize that you can choose your hospice provider. You do not have to pick the first one a doctor suggests. Take a moment to look at the ratings and talk to the staff. It makes a difference to find a team that feels like a good fit for your home.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice can feel overwhelming. Start by asking clear questions to help narrow down your options. First, ask how quickly a nurse can get to your home if an emergency happens at night or on the weekend. You need to know that help is available 24/7. Second, ask what specific services they provide to help with pain and anxiety. It is important that they have a plan for both physical and emotional symptoms. Third, ask how they handle communication with your primary doctor. You want to be sure everyone is on the same page. And finally, ask about their experience with your loved one’s specific condition. A good hospice team will be honest about what they can do. Trust your gut during these talks. You deserve a team that listens to your concerns.
Preserve Your Family's Unique Story
The stories and wisdom of your loved ones are a precious gift. We offer tools to help you capture these memories, ensuring they are saved for future generations to cherish.
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